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CCaaS
Phase Two for AI: Why Agent Augmentation Must Follow Automation in Contact Centers
Team Collaboration Software Reviews
What is Zoom Tasks and What Can it Do for Enterprises?
AI
Microsoft Profits Jump Nearly 25%: Unpacking the Cloud and AI Boom
Collaboration
The Meeting Room Revolution: How AI is Transforming Corporate Collaboration from the Ground Up
NiCE to Acquire Cognigy for $955M: What Could be in Store for CXone Mpower?
UC TV
Why UC and Contact Center Convergence Is a Game-Changer With VOSS
Avaya Infinity to Support Anthropic’s MCP: What New Capabilities Does It Bring?
Windsurf: What Does Google’s Licensing Deal and Exec Hiring Bring Gemini?
Unified Communications
24 Use Cases for AI in Unified Comms and Collaboration
Smartsheet Gets Smarter: New AI Update Targets Real Business Work Management Pain Points
Microsoft Update Copilot Vision AI: Five New Business Use Cases
What’s Keeping IT Directors Up at Night? The Hidden Psychology of AI Adoption
Intermedia Unveils AI Supervisor Assist for Real-Time Contact Center Oversight
Enhancing Decision-Making Through Conversational Intelligence – UC Round Table
Three New AI Tools from monday.com That Could Transform How You Work
AI in UC Management: The Rise of AI and Automation
