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AI Web Agents for Slack? What Salesforce’s Acquisition of Convergence.ai Could Bring to UC
Unified Communications
Cisco’s Earnings: Webex and CPaaS Up 24% – What’s Contributed to the Successful Quarter?
CPaaS
Snagging the Next Unicorn? Vonage Gives Startups Easy Access to Its Communication APIs
CCaaS
Pre-Emptive Customer Service: Dialpad Announce Agentic AI Ambitions and Platform Enhancements
Why AI Voice Could Get Companies the Coveted ROI on Their AI Investment
RingCentral Earnings Call Delivers Strong Results as RingCX and AI Receptionist Push 1,000 Seats
Study: Scam Calls Are Killing Trust in Voice – But Consumers Still Prefer It
Is Microsoft’s OpenAI Partnership in Peril? Salesforce CEO Cites Slack as a Warning
The Future Is Multimodal: How AI Is Redefining Business Conversations
Microsoft’s AI Abilities “Doubling” Biannually – Should AI-Conscious Users Flock to Teams?
Are Generic AI Models Failing Your UC Setup? Dialpad AI Officer Talks the Growth of Industry-Specific LLMs
Big UC News From Microsoft, Cisco, WhatsApp and BT Wholesale
8×8 Boosts CX Platform With New Features Focusing on Customer and Employee Engagement
Collaboration
Cisco Partners with Splunk to Upgrade Security for the AI Era – What It Means for Webex
Big UC News From Mitel, Microsoft, Avaya and Google
Zoom Says Custom AI Companion is Now Generally Available and More in Seismic AI-Oriented Update
