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AI
Avaya Infinity to Support Anthropic’s MCP: What New Capabilities Does It Bring?
Unified Communications
Proton Enters AI Race With Lumo: A Privacy-First Alternative to Big Tech Chatbots
Gemini Update Can See It Read Your WhatsApp Messages: What Does This Mean for Your Compliance?
CCaaS
The Goldilocks Factor: Why Your Growing Business Needs a ‘Just Right’ Contact Center Solution
Slack’s New AI Features Could Help You Catch Up, Cut Jargon, and Stay Organised
Mercedes Enables Teams Video Calls While Driving: Are Car Cockpits the Next Huddle Space?
Voice Fraud Prevention in the Age of AI and Hybrid Work
Market Guide
Genpact’s AI Compliance Tools Prove AI’s Potential for Mitigating Risk
Windsurf: What Does Google’s Licensing Deal and Exec Hiring Bring Gemini?
24 Use Cases for AI in Unified Comms and Collaboration
Collaboration
Smartsheet Gets Smarter: New AI Update Targets Real Business Work Management Pain Points
Big UC Update: New Era Technology
Microsoft Update Copilot Vision AI: Five New Business Use Cases
What’s Keeping IT Directors Up at Night? The Hidden Psychology of AI Adoption
Vonage, AWS Unite to Humanise Voice AI—How Will This Tangibly Help IT Leaders?
Top UCaaS Platforms 2025: Zoom, Google, Cisco & Microsoft Lead Forrester Rankings
