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Unified Communications
CSG Taps AWS to Accelerate Cloud and AI for Telecoms and Finance: Key Takeaways
Transforming Customer Service: AI in Microsoft Dynamics 365 Contact Center
Collaboration
AI Meeting ROI: How to Measure the Success of Smart Meeting Spaces
Meet Your New AI Teammate That Talks Back: Fireflies Gets Major Perplexity-Powered Upgrade
UC TV
Big UC Update: Martello
Meeting Rooms and Devices
Barco Showcases ClickShare Hub at InfoComm 2025: The Modular Room System That’s Redefining Hybrid Meeting Intelligence
NICE Mpower Guide: Features, Pricing, Benefits and More
What is UCaaS? Your Comprehensive Guide
Unified Communications Explained: The Game-Changing Tech Powering Modern Work in 2025
The Rise of AI Meeting Rooms: An Enterprise Guide
CCaaS
You Can Change Your Agent’s Accents Using AI, but Should You? Krisp CEO and HGS CCaaS VP Weigh In
Ensuring Compliance in the Age of Voice Communication – From Transcription to Proactive Monitoring
Big UC Update: Algo
Salesforce Reportedly Blocks Rivals From Using Slack Data: Key Takeaways for IT Leaders
When Technology Made Me Believe: My HP Dimension and Google Beam Experience
The Top Meeting Room Trends to Watch Right Now