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AI
Stanford Study Highlights Risks of AI Therapy Chatbots – What Healthcare IT Leaders Should Know
Windsurf: What Does Google’s Licensing Deal and Exec Hiring Bring Gemini?
CCaaS
Examining the Efficiencies: Microsoft Reveal AI Saved It $500M in Its Contact Centers
Unified Communications
Meet Your New Front Desk: RingCentral’s AI Receptionist Just Got an Upgrade
Barclays Rolls Out Copilot to 100,000 Colleagues: Is Microsoft Cornering Banking?
Why You’re Not Maximizing the Return of Your AI Investments
Pre-Emptive Customer Service: Dialpad Announce Agentic AI Ambitions and Platform Enhancements
Microsoft’s AI Abilities “Doubling” Biannually – Should AI-Conscious Users Flock to Teams?
Enreach Expand AI Offering with AI-Assistant Shomi
Collaboration
IT’s Most Painful Buzzword Trap – AI Purgatory
RCS, Orchestrator, Engage, Journey IQ: Examining the Raft of 8×8 Releases
Are Customers Buying Into the Agentic AI Hype? Investors Seemingly Are
UC TV
Zoom Unleashes Agentic AI
Google Expands Deep Research Access: Is Google Workspace Now a Cut Above Competitors?
Will AI Takeover CCaaS? Examining NICE CXone Mpower Autopilot Statistics
RingCentral Launches AI Receptionist to Transform Business Call Handling
