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CPaaS
Twilio Flex Review: A Complete Guide to Twilio Flex
Collaboration
Zoom Targets Contact Centre with Five9 Acquisition
Unified Communications
TelcoSwitch Launches new CX Platform
Rise of the Casual Contact Centre
UCaas and CCaas Unite with Five9-Nextiva Partnership
Comms Provider FourNet Acquired
Crexendo Closes $50m NetSapiens Acquisition
Analysing the Future Contact Centres
VanillaIP’s New Service Music To Customers’ Ears
Who is Vlad Shmunis? The Godfather of UCaaS
Kakapo Systems to Launch “Keep My Place in Queue” Feature for BroadSoft
Content Guru Appoints New German Manager
BSL Chairman Reveals How First Acquisition Bolsters CC Capabilities
Evolve IP Introduces Teams Evolved
Vonage Integrates with Microsoft Teams
Multi-Vendor vs Full-Stack CCaaS Providers: Which is Best?
