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Unified Communications
Conversational AI: How to Enhance the Customer Experience and Reduce Human Agent Intervention
Collaboration
SignalWire Launches ‘First No-Code’ CPaaS AI Agent
CPaaS
Tata Communications Closes in on $100m CPaaS Acquisition
Why it Pays to Place High Value on Agent User Experience
UC Round Table: Conversational AI
Big UC News from Lifesize, Zoom, Cisco, SAP and Microsoft
Contact Center: Why Knowledge Management Holds the Key to Cost-Effective Customer Satisfaction
How to Scale Capture, Archive, and Discovery to Ensure Compliance
ChatGPT and AI-enabled Bots Present New Compliance Challenges
Google Opens Access to Bard, its Answer to ChatGPT
Microsoft Axed AI Ethics Team – Reports
The Supercomputing Power Behind The Power of OpenAI
OpenAI Announces GPT-4
What is ChatGPT? The Latest Chatbot SuperstarÂ
ChatGPT: Mirror, Mirror on the Wall; Tell Me What I Want to Know
OpenAI Reaches Out to Developers and Offers Space to Enterprise