Latest CRM News

Unified Communications

The CX Differentiator: How Akixi Empowers Service Providers to Win Bigger Deals

Unified Communications

Bridging the CX Gap: How Akixi Supercharges Microsoft Teams for Service Providers

Unified Communications

What are Project Management Tools? The Ultimate Guide

Unified Communications

AI, CRM, Messaging: How LeapXpert’s StartADAM Grab Democratises Business Comms

CCaaS

AI’s New Direction in CCaaS? GoTo Release GoTo Connect AI Receptionist

CPaaS

Salesforce To Empower Employee Experience with AgentExchange Agentic AI

Collaboration

How Will monday.com’s AI Vision And ‘service’ Platform Empower Businesses?

Unified Communications

Contact Centre: How to Seamlessly Consolidate Customer Interaction

Collaboration

Comparing Customer Engagement Tools for Microsoft Teams

Collaboration

Microsoft & ServiceNow Expand Their Partnership, with Possible Implications for Teams

Unified Communications

Big UC News from Zoom, Mitel, Amazon, Slack and Microsoft

Unified Communications

Cisco/Microsoft Integration: How to Offer the Best of Both Worlds

Unified Communications

Bicom Systems Integrates Video Conferencing into their gloCOM UC Solution

Unified Communications

The Benefits of Microsoft Dynamics 365 Contact Centre for Finance Teams

Collaboration

How to Generate Business Value with CX Analytics in Microsoft Teams

Unified Communications

Akixi Reveals how Service Providers can Add Value for Healthcare Customers