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Unified Communications & Collaboration
Mercalis’s Migration: What Webex Brought a Life Sciences Contact Centre
Big UC News From Avaya, Microsoft and monday.com
Event News
The Top Contact Center and UCaaS Events to Attend in 2025 (Q2 Edition)
Should You Limit Your AI Copilot Use? Yes, According to Microsoft
Miarec’s RingCentral Integration Brings New Auto QA Solutions to Contact Centre Users
Service Management & Connectivity
How Vonage’s Silent Authentication Helped a Fintech Eliminate OTPs
Avaya to Close Flagship Office in Middle East
Agents and Assistants: Webex Gets AI Boost for Contact Centres
Devices & Workspace Tech​
Big UC News From ISE 2025, CallTower, Five9, Google, and TeamViewer
Security, Compliance & Risk
NICE Survey Shows Why AI in Contact Centres Becoming a Necessity
Microsoft Enhances Teams Calendar Overview with Copilot and Places Integration
CallTower and Five9 Partner to Unify CCaaS and UCaaS Solutions for Customers
Big UC News From Microsoft, Intermedia and DeepSeek
Intermedia Unveils ‘Industry First’ Integrated UC, CX Solution For Microsoft Teams
Webex Expands Presence and Capabilities with New South Africa PoP
How Webex Helps Mersey Care NHS Manage the Growing Mental Health Crisis
