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Unified Communications & Collaboration
ULAP Networks makes NICE CXone Platform Available via ULAP Smart Exchange
Despite the “Noise” Avaya Gains 1,000s of Customers Over the Last 12 Months
Conversation Analytics: How AI-driven Intelligence Can Drive Higher Customer Satisfaction and Employee Engagement
Avaya Lets Customers Choose Their Journey
Big UC News from Microsoft, G12 Communications, and Alcatel-Lucent Enterprise
Event News
Cisco Teases AI, Strategy and Partnership News Ahead of WebexOne
AMC Technology Launches New Teams Integration to Enhance Collaboration
Dubber and Alianza Partner to Bring Conversational AI to CSPs
How AI Is ‘Energizing’ This Wedding Vendor Business
Resonate Reveals How to Optimise Agent Preparation for Cloud Contact Centres
Zoom Reveals Partner Programme Updates at Zoomtopia
Corporate Social Responsibility: How it Pays to Put the Planet and its People First
Adopting More than One UC&C Suite is Flexible, Future-proof and Resilient, says New Era
Big UC News from Microsoft, Meta, Amazon, Anthropic and Google
Vonage and Flowcode Partner on “First-of-its-Kind” Communications Tool
Cisco Webex Partners with Journey to Reinforce Cybersecurity