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Event News
The Top Contact Center and UCaaS Events to Attend in 2025 (Q2 Edition)
Unified Communications
Should You Limit Your AI Copilot Use? Yes, According to Microsoft
CPaaS
How Vonage’s Silent Authentication Helped a Fintech Eliminate OTPs
CCaaS
Avaya to Close Flagship Office in Middle East
Agents and Assistants: Webex Gets AI Boost for Contact Centres
Meeting Rooms and Devices
Big UC News From ISE 2025, CallTower, Five9, Google, and TeamViewer
NICE Survey Shows Why AI in Contact Centres Becoming a Necessity
Microsoft Enhances Teams Calendar Overview with Copilot and Places Integration
Collaboration
Big UC News From Microsoft, Intermedia and DeepSeek
Intermedia Unveils ‘Industry First’ Integrated UC, CX Solution For Microsoft Teams
Webex Expands Presence and Capabilities with New South Africa PoP
The Law is Changing on Digital Accessibility Compliance: Are you Ready?
Salesforce CEO Continues AI Feud With Microsoft, Calls Copilot ‘Repackaged ChatGPT’
Zoom, Alvaria Partner To Boost Contact Centre CX And Compliance
The UC Stack Revolution: An IT Pro’s Strategic Roadmap for 2025
CallCabinet’s Call Recording Solutions Get An AI-Uplift
