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CCaaS
AI in Contact Centers: Study Sheds Doubt on Supposed Efficiencies
Unified Communications
From Elvis to Enterprise: Shure Celebrates a Century of Audio Innovation
Breaking the Infinite Workday: Why Microsoft Says AI Agents Are Key to Becoming a ‘Frontier Firm’
Teams Classic Is Officially Dead: IT Leaders Face Double Deadline with Windows 10 End-of-Life Looming
Collaboration
The Top Meeting Room Devices Vendors for 2025: Your Shortcut to Better Meetings
Zoom Takes the Wheel: Ford and Lincoln Turn Cars into Rolling Meeting Rooms
How Teams’ New Health Dashboard Could Be a Game Changer for IT Admins
Microsoft Teams Updates: What Can IT Leads Look Forward to This Summer?
The Best UC Platforms for 2025: The Definitive Enterprise Buyer’s Map
Top UCaaS Providers for 2025: Who’s Leading the Future of Work?
LG, DisplayNote Join Forces to Simplify Hybrid Meetings—For Everyone, Not Just IT
WhatsApp’s New Ad Rollout: What IT Leaders Need to Know Now
SIPPIO Integrates with Cisco Webex: Streamlining Voice for IT Teams
Meeting Rooms and Devices
Barco Showcases ClickShare Hub at InfoComm 2025: The Modular Room System That’s Redefining Hybrid Meeting Intelligence
What is UCaaS? Your Comprehensive Guide
You Can Change Your Agent’s Accents Using AI, but Should You? Krisp CEO and HGS CCaaS VP Weigh In