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Unified Communications & Collaboration
Optimizing Workplace Experience Management – UC Round Table
RingCentral Dials Up AI Ambitions with CommunityWFM Buy
Why Chatbots Still Hallucinate – and How OpenAI Wants to Fix It
Zeus Kerravala: Workvivo Report Shows Huge Communications Gap with Frontline Workers
The Hidden GenAI Divide: Are Employees Driving More Value Than Enterprises?
$7.3 Billion at Stake: How Enterprises Should Navigate Windows 10 End-of-Life
Productivity & Automation
Examining the Timing of Salesforce’s AI-Fueled Job Cuts Announcement
Three Trillion Messages by 2030: Are Enterprises Ready for the Conversational Surge?
From Zero-Click to Zero Trust: Enterprise Lessons from WhatsApp and Microsoft
AI and the Workplace in 2025: Can Technology Replace the Office?
Twilio Bets Big on RCS: Why Verified Messaging Could be the Next Battleground for Enterprise Trust
Devices & Workspace Tech
‘The Age of Content’: Inside the Broadcast-Quality AV Boom in Business Communications
Seeing ‘Couldn’t Connect’ Teams Error? Here’s How to Deploy a Microsoft Workaround
The Rise of the Autonomous Contact Centre: AI Meets Customer Service
Employee Engagement & Recognition
Zoom Workvivo AI Benefits: Elevating Employee Experiences
Windows Users Get Exclusive Taskbar Apps That Integrate with Microsoft 365
