When Every Second Counts: Embedding Communications into Frontline Workflows
Frontline comms must be embedded in workflows to speed alarm-to-action. Published on UC Today, Mitel, AI summarisation, voice, edge and hybrid help healthcare,
Christopher Carey · 11 Jun 2026
Why Frontline-First Communications Are Becoming Operational Infrastructure
Frontline communications are now operational infrastructure. Published on UC Today, Mitel says voice, AI, GDPR and SOC 2 matter for frontline work.
Christopher Carey · 4 Jun 2026
Return-to-Office's Hidden Cost: Accommodation Litigation Hits Three-Year High
Return-to-office accommodation litigation is rising as mental health leave and AI workforce planning reshape enterprise risk in 2026.
Sean Nolan · 8 May 2026
Could Microsoft Copilot Call Delegation Change How Teams Phone Users Handle Incoming Calls?
Microsoft Copilot call delegation is live in Frontier for Teams Phone. Here is how it works, and what it means for GDPR and the EU AI Act.
Marcus Law · 5 May 2026
Zoom, Tools for Humanity Partner to Tackle AI Impersonation and Deep Fakes
A new Zoom Tools for Humanity partnership integrates World ID to verify human presence in video meetings to defend against AI impersonation.
Kieran Devlin · 20 Apr 2026
EU AI Act Shock: Emotion Recognition Is Now Illegal at Work. So Why Is Your Vendor Still Selling It?
Emotion AI at work is illegal in the EU under Article 5(1)(f). Fines reach €35M or 7% of turnover. Is your UC vendor still selling contraband software? (152)
Rob Scott · 20 Apr 2026
Meta Doubles Down on AI Eyewear With Prescription-Ready Smart Glasses
Meta unveils prescription-ready Ray-Ban smart glasses with new AI features, highlighting growing privacy and enterprise adoption challenges.
Christopher Carey · 1 Apr 2026
Finally a Frictionless Microsoft Teams Mobile Experience? Breaking Down the New iOS, Android Update
The new Microsoft Teams iOS and Android update uses edge processing to eliminate mobile VDI latency and transform communications.
Kieran Devlin · 25 Mar 2026
AWE USA 2026: Where XR Innovation Meets Real-World Impact
Planning to attend AWE USA 2026? This insider guide breaks down the agenda, key speakers, enterprise insights, and what to expect in Long Beach, June 15–18.
Christopher Carey · 17 Mar 2026
Beyond the Hype: RingCentral's AI Strategy with Carson Hostetter
Why RingCentral’s AI strategy matters: Carson Hostetter explains context-led AI, a growing product portfolio and customer results, published on UC Today.
Marcus Law · 17 Mar 2026
Stryker Cyberattackers Used Microsoft Intune to Wipe Thousands of Devices
Findings reveal Stryker cyberattackers abused Microsoft Intune to wipe thousands of company devices
Kristian McCann · 17 Mar 2026
Mitel Aims to Empower Frontline Worker Communications With New Verticals Portfolio
Mitel has expanded its vertical portfolio with AI-enabled communications solutions designed for healthcare and industrial safety.
Kieran Devlin · 5 Mar 2026
The Cost Spike Nobody Budgeted For: Why “Do Nothing” PBX Strategies Are Breaking
Legacy PBX “do nothing” strategies are breaking as Openreach copper price hikes, support scarcity, and dual-run UCaaS costs drive an unbudgeted cost spike
Marcus Law · 26 Feb 2026
XR & Accessibility: The Inclusion Opportunity Leaders Are Missing
Investing in XR & accessibility could be the ultimate way to make your workplace more inclusive and productive. Here's how to get started.
Rebekah Carter · 23 Feb 2026
IT Leadership Interview: Inside Johns Hopkins’ Classroom Revolution
How AV, accessibility, and AI at Johns Hopkins University are creating inclusive, reliable classrooms that improve student learning outcomes.
Christopher Carey · 17 Feb 2026
The 5 Verticals Where Service Management & Connectivity Are Having A Big Impact
Explore service management use cases and connectivity platform examples across 5 industries, with real UC productivity wins on display.
Sean Nolan · 15 Feb 2026
ISE 2026: Why the Future of Digital Healthcare Depends on Getting AV Right
At ISE 2026, healthcare innovation took center stage as Maria Ripoll Bartrolí explains how audiovisual technology is transforming care.
Christopher Carey · 10 Feb 2026
Vertical UC is the New Battleground: Evaluating Vertical-Specific Solutions for Unified Communications
The era of vertical UC solutions has arrived. Here's how to evaluate vendors based on how well their systems match your industry.
Rebekah Carter · 9 Feb 2026
HP Names Interim CEO as Incumbent Enrique Lores Departs for PayPal Position
HP has appointed board member Bruce Broussard as Interim CEO following Enrique Lores’ departure to lead PayPal.
Kristian McCann · 3 Feb 2026
Microsoft Earnings Analysis: Copilot Takes Off but AI Bills Keep Rising
Microsoft’s earnings call reveals rapid enterprise adoption of Copilot AI tools – but rising Azure AI infrastructure costs weigh on growth
Christopher Carey · 29 Jan 2026
Why Projects Collapse Without the Right HCM Team Blueprint
Your HCM team should be made up of more than just a few HR staff. Here's how to create a cross-functional team that improves EX.
Rebekah Carter · 25 Jan 2026
Microshifting: What You Need to Know About the Trend Rethinking the Corporate Workday
As microshifting gains momentum, companies are rethinking how to structure the workday to boost productivity while supporting employees’ changing lifestyles.
Kristian McCann · 19 Jan 2026
Firstup Study Links Poor Comms To Low Employee Engagement
Firstup’s nurse survey shows poor hospital comms hurt engagement, compliance, retention and patient care, with email failing frontline st
Kristian McCann · 15 Jan 2026
Apple's Vision Pro is Struggling with Consumers: Could NBA Games Prove Its Enterprise Value?
Vision Pro flopped with consumers, but NBA broadcasts might prove enterprise value. Can the workplace save Apple's struggling headset?
Christopher Carey · 7 Jan 2026
Why Industrial Emergency Alerts Still Don’t Reach the Right People
Legacy PA systems miss industrial emergencies; Algo IP Endpoints, Microsoft Power Automate and UC platforms help Amazon-scale sites alert the right people.
Kristian McCann · 7 Jan 2026
NHS Turns to Predictive AI to Manage Staff and A&E Pressures This Winter
AI-driven forecasting is helping NHS trusts predict winter A&E surges and deploy staff more efficiently as hospitals face record seasonal pressures.
Kristian McCann · 5 Jan 2026
Microsoft Launches Frontline Hub to Empower Deskless Worker Management
Microsoft launches Frontline Hub to consolidate Teams admin for frontline workers. What are the strategic implications for tech buyers?
Kieran Devlin · 5 Jan 2026
AR Smart Glasses Case Studies: How AR Enhances Field Work
Still not convinced that AR smart glasses are right for your business? Read this case studies to find out all the benefits in action.
Rebekah Carter · 3 Jan 2026
Preparing for the Future of Unified Communications in 2026 - UC Roundtable
Industry leaders from RingCentral, CallTower, Vonage, and Wildix discuss AI, security and the future of unified communications in 2026.
Christopher Carey · 29 Dec 2025
What Enterprises Can Learn from Public Sector XR Success
Discover public sector XR success lessons and how enterprises can adopt them to boost innovation, efficiency and ROI in immersive tech
Sean Nolan · 28 Dec 2025
ServiceNow Acquires Armis for $7.75Bn as Race to Secure Enterprise AI Heats Up
ServiceNow's $7.75B Armis acquisition aims to unify cyber exposure management and AI security workflows. What tech buyers need to know.
Kieran Devlin · 24 Dec 2025
Extended Reality Explained: How XR Delivers Business Value
Extended reality in business: learn XR use cases, VR vs AR vs MR, ROI KPIs, and how to implement enterprise XR at scale in 2026.
Alex Cole · 23 Dec 2025
The Invisible Revolution: How Smart Glasses Will Transform Work Without You Even Noticing
Explore how passive AI in smart glasses will transform workplace productivity through ambient intelligence, contextual computing, and seamless human-computer collaboration without cognitive overload.
Rob Scott · 17 Dec 2025
The Best Augmented Reality Accessories for AR Immersion
Why AR buyers should care: accessories now make smart glasses practical. Published on UC Today, from Meta Ray-Ban Displays and Apple Vision Pro to HaptX and Flu
Rebekah Carter · 8 Dec 2025
Why 2026 Will Be the Year of Intelligent Engagement for CPaaS
Rob Kurver discusses how CPaaS intelligent engagement is reshaping communications, practical AI use cases, and compliance guardrails.
Kieran Devlin · 14 Nov 2025
AI Meets Immersive Learning: How Lenovo and VR Vision Are Transforming Workforce Training
Lenovo and VR Vision are using AI-powered VR to personalize enterprise training, turning immersive learning into a data-driven advantage.
Christopher Carey · 13 Nov 2025
Apple Vision Pro 2: What Business Leaders Should Know About the Future of Spatial Collaboration
How the Apple Vision Pro 2 could revolutionise businesses' extended reality needs and productivity.
Rebekah Carter · 11 Nov 2025
Augmented Reality Contact Lenses: Will They Ever Be a Reality?
AR contact lenses could cut headsets from mixed reality and healthcare, but Mojo Vision, Meta and Apple show why progress is still slow. Published on UC Today.
Rebekah Carter · 10 Nov 2025
The Role of VR in the Workplace: Top Benefits for Training and Collaboration
Around the world, countless companies are discovering the benefits of VR in the workplace. Virtual reality isn’t just a novelty for companies anymore.
Rebekah Carter · 4 Nov 2025
AI & Immersive Learning: Accelerating Skill Development with AI and XR
UC Today covers %%primary_category%% news including %%tag%% and more. Find out about how to optimise AI and XR skill use and application here.
Rebekah Carter · 3 Nov 2025
Apple Vision Pro 2: What to Expect for Businesses and Beyond
Discover Apple Vision Pro 2 for business – features, release date, and enterprise benefits that could transform XR adoption in the workplace.
Alex Cole · 29 Oct 2025
Lenovo and Reulay Harness VR to Unlock the Science of Mindset and Well-Being
Lenovo and Reulay are scaling VR-based mental wellness with neuroscience-backed, immersive experiences designed for global, real-world deployment.
Christopher Carey · 21 Oct 2025