Preparing for Enterprise Agentic AI Adoption

Agentic AI is no longer on the horizon—it’s here. But what does it really mean for your organization?

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Published: May 20, 2025

David Dungay

Editor in Chief

David Dungay is joined by Paul Magnaghi, Zoom’s Head of AI and ISV Go-To-Market, to unpack the real meaning of agentic AI—and why it’s more than just a buzzword.

As AI continues to reshape how we work, Paul shares how Zoom is positioning itself at the center of this evolution, empowering companies of all sizes to move faster, work smarter, and innovate with confidence. If you’re wondering how to actually use AI (not just talk about it), this is a must-watch.

Agentic AI is no longer on the horizon—it’s here. But what does it really mean for your organization?

In this expert-led interview, Zoom’s Paul Magnaghi demystifies agentic AI and reveals how it’s helping teams orchestrate workflows, act autonomously, and drive measurable ROI across departments—from IT to marketing.

Key Takeaways:

  • Defining agentic AI: Why reasoning, memory, orchestration, and action are the core pillars that separate agents from automation.
  • Who needs it? Spoiler: Every business—from scrappy startups to sprawling enterprises—can benefit from agent-driven productivity.
  • Real-world use cases: Discover how Zoom AI Companion automates webinar asset creation and turns meeting notes into live tickets (think: Jira as a meeting attendee).
  • AI readiness: Why clean data, strong security policies, and cross-platform interoperability are non-negotiables in successful deployments.
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