Fixing Hybrid Collaboration: Martello’s Vantage DX for Microsoft Teams & Zoom

Kieran Devlin sits down with Randah McKinnie, VP of Product at Martello, to explore the hybrid collaboration challenges facing today’s organizations and how Martello’s Vantage DX solution can help.

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CXInsights

Published: April 24, 2025

Kieran Devlin

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Hybrid collaboration just got easier. Martello’s VP of Product, Randah McKinnie, revealed how their Vantage DX solution tackles the challenges of monitoring both Microsoft Teams and Zoom.

Did you know? A whopping 62% of organizations now juggle both platforms simultaneously!

What Vantage DX delivers:

  • X-ray vision into your network across both Teams and Zoom environments
  • One dashboard instead of multiple admin consoles with mismatched metrics
  • Proactive alerts to fix issues before users notice problems
  • Powerful diagnostics including network path tracing to pinpoint exactly where problems occur

 

“When IT gets that dreaded call about meeting issues, you don’t want to be on the back foot,” McKinnie explained. “Vantage DX lets you see why Chicago users struggle while London users connect flawlessly.”

For IT teams, this means less training, fewer tools, and consistent reporting across platforms.

McKinnie summed it up: “We’re adding real simplicity and cohesion for organizations supporting hybrid collaboration.”

Hybrid WorkMicrosoft TeamsUCaaS

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