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CCaaS
Examining the Efficiencies: Microsoft Reveal AI Saved It $500M in Its Contact Centers
Unified Communications
How a 13-Year-Old ‘Hacked’ Teams – and How It Highlights Microsoft Security Strengths
AI in Contact Centers: Study Sheds Doubt on Supposed Efficiencies
The Top Session Border Controller Vendors in 2025: Securing Your Enterprise Voice
Breaking the Infinite Workday: Why Microsoft Says AI Agents Are Key to Becoming a ‘Frontier Firm’
Top SIP Trunk Providers 2025: Power Your Global Cloud Voice Strategy
Meeting Rooms and Devices
The Top UC Endpoints & Devices: Transforming Collaboration and Communication
Collaboration
The Top Hybrid Meeting Platforms for 2025: Your Shortcut to Smarter Collaboration
Event News
InfoComm 2025: The Year AV and UC Finally Found Their Rhythm
Microsoft 365 Local: Is the On-Prem Announcement Aimed at Quelling European Sovereignty Sentiments?
WhatsApp’s New Ad Rollout: What IT Leaders Need to Know Now
Barco Showcases ClickShare Hub at InfoComm 2025: The Modular Room System That’s Redefining Hybrid Meeting Intelligence
RingCentral Launches Customer Journey Analytics: What Can Business Leaders Gain From the New UCaaS-CCaaS Link?
Cisco Live 2025: A Wrap-Up of All the New Webex Updates
Barclays Rolls Out Copilot to 100,000 Colleagues: Is Microsoft Cornering Banking?
It’s Time for a 2025 AI Heat Check: Is it Delivering or ‘Overhyped’?
