Welcome back to another brilliant week of news from the Unified Communication and Collaboration industry. We’ve been keeping you up to date on all of the most exciting stories in the landscape over the last seven days, offering insights into new AI-driven meeting solutions, and the arrival of new tools for Microsoft Teams.
This week has been a particularly scorching one for the communication space, thanks to Slack taking the next step in its rivalry with Microsoft Teams.
We also published our fantastic UC Service Management roundtable and offered some handy overviews on up and coming tools for the modern workplace.
Here are the stories you won’t want to miss from the last 7 days.
Huddl.ai Launches an Intelligent Video Meetings Service
As the demand for convenient collaborative workspaces continues to grow, we’re seeing a rapid increase in the number of businesses producing their own VCaaS solutions. Video conferencing is trending now, more than ever, particularly as companies struggle to maintain connections with teams distributed outside of the office.
Huddl.ai is one of the companies that promises to change the way that we meet for the collaboration era of tomorrow. The solution comes with access to document sharing, instant chat, notes, and other fantastic features. There’s also an advanced recommendation system that helps employees to manage their meetings with team members based on intelligent calendaring. Learn more about the software here.
Slack Launches an Official Complaint Against Microsoft
Slack and Microsoft have spent years battling for the top spot in the collaboration industry. While Slack promises convenient and easy-to-use instant messaging technology for the masses, Microsoft Teams provides collaboration technology infused with the Microsoft productivity suite. While the competition between Slack and Microsoft hasn’t always been friendly, things have taken a serious turn this July.
Slack announced on the 22nd of July that it was launching an official complaint with the European Commission. The complaint states that Microsoft is using it’s unfair presence in the marketplace to gain too much power in the collaboration industry. Slack believes that Microsoft is forcing Teams onto Microsoft Office users, and it asked the EU to step in. Read the story here.
Discover AudioCodes Live for Microsoft Teams
In this new era of remote working, collaboration tools like Microsoft Teams are rapidly emerging as the heart of business operations. These solutions bridge the gap between distributed teams, offering things like instant messaging, file sharing, video conferencing, and more.
AudioCodes believes it can provide today’s Microsoft customers with the kind of high-level business telephony they need to thrive in the era of the new normal. AudioCodes Live for Microsoft Teams gives business leaders a flexible and cost-effective solution for Microsoft Teams, featuring both voice and video-based conversations. There’s even a per-month, per-user price structure to make budgeting easier too. Learn more about AudioCodes Live for Teams here.
The 2020 UC Service Management Roundtable
As parts of the communication landscape grow more complex, businesses are turning to new tools to help them manage the complete comms stack. UC service management offers an end-to-end overview of business technology, making it easier for companies to provide the right tools to their employees, track performance, and even reduce risk.
In an environment where business leaders are struggling to keep track of employees in a variety of new environments, the demand for service management is greater than ever. We caught up with experts like Nectar, Unimax, Unify Square, VOSS, and Virsae to get their insights on the Unified Communication service management landscape, and where it’s heading.
Voximplant Delivers One-Click Dialogflow Integration
Voximplant is taking new steps towards global growth, announcing an intuitive one-click integration option for Google Cloud Dialogflow within its CPaaS platform. The company, which is committed to building real-time video, voice, and messaging experiences, believes that this latest development will make building successful apps for the business landscape much easier.
Already, Voximplant plays a crucial role in the communication strategies of various leading companies. After recently securing $10 million in funding, the company is now ready to take it’s strategy to the next level, with a new easy-access solution or CPaaS. Combining Dialogflow and Voximplant CPaaS has never been easier. Check the full story here.
What were your favourite reports from this week? Let us know what you’ve been talking about in the comments below or join in the conversation on social media!
