Automation Anywhere has introduced new generative AI-powered automation tools to its Automation Success Platform to help boost enterprise productivity.
Describing itself as “the leader in intelligent automation”, Automation Anywhere’s latest platform additions to securely integrate AI into every team, system, and process, transforming company journeys.
Announced at Automation Anywhere’s Imagine 2023 conference, new and updated tools include Autopilot Co-Pilot for Business Users, Document Automation, Autopilot, and Automation Co-Pilot for Automator.
Mihir Shukla, CEO and Co-Founder, Automation Anywhere, spoke about the transformative power of these solutions: “The combination of generative AI and intelligent automation represents the most transformational technology shift of our generation.
“Every company, every team, every individual will be able to re-imagine their system of work and automate the processes that hold them back.
“Great people, empowered with AI and intelligent automation will be absolutely transformative to their organizations as they increase their productivity, creativity and accelerate the business.”
Business Productivity
Expanding on the first wave of business productivity tools introduced in June 2023, Automation Co-Pilot for Business Users and Document Automation solution have gained new use cases and large language model (LLM) integration capabilities.
Automation Co-Pilot for Business Users embeds automation straight into business and web applications. The addition of Generative AI allows for use cases, such as email triage, anti-money laundering alerts and reporting, and creating after-visit summaries for patients. It also acts as a reinforcement to responsible AI by controlling the way in which teams use generative AI.
Document Automation uses generative AI to more quickly understand, extract, and summarise data. It supports unstructured document types and supply chain use cases like waybills, packing slips, POs, and contracts, reducing manual data handling times by up to 80 percent.
Automator and Development
According to Automation Anywhere, Automation Co-Pilot for Automators and Autopilot can reduce the automation to return on investment cycle time from months to minutes. Co-Pilot for Automators is currently available in beta, and both Copilot for Automators and Autopilot will be generally available in early 2024.
Autopilot can automatically locate and transform end-to-end automation opportunities into end-to-end automations using generative AI. Autopilot combines Process Discovery, CoE Manager, and Automation Co-Pilot for Automators to speed up automation development.
Automation Co-Pilot for Automators enables professional and citizen developers to turn natural language prompts into end-to-end automations.
New features of the product include recorder with generative AI to power application changes, prompt-to-automation to turn commands into automations, and suggest next actions, which offers real-time suggestions for the next action in automation workflows.
Responsible AI
Automation Anywhere has also released a new Responsible AI Layer, which includes customer GenAI automation models built on top of LLMs and trained with data from millions of automations.
The new layer has AI tools, as well as security and governance capabilities that represent the next generation of automation.
These tools help companies that do not have large teams of AI developers or data scientists to deploy AI-powered automations with the necessary safety features in place.
They include model selection to manage GenAI models, testing and optimisation tools, prompt templates, data privacy controls, plus analytics and auditing tools.
UC Today recently explored the ethical concerns for AI in unified communications, such as transparency, privacy, bias, and discrimination issues, and more.
Maureen Fleming, Program Vice President of AI and Automation Research, IDC, explained why generative AI will be such a valuable asset: “GenAI will fuse with automation in at least three major ways to make the benefits of automation more accessible to workers.
“GenAI will expand what can be automated and provide recommendations and answer questions interactively that will help teams do their jobs more efficiently and accurately.
“And GenAI will also increasingly enable the automation long tail with worker-driven interactive automation for personal and team automation.”
Generative AI popularity is on the rise. Research by Deloitte found that 26 percent of UK adults aged between 16 and 75 have already used the technology, which equates to 13 million people.
