Granite Telecommunications has announced the launch of Granite Merged Voice.
This comprehensive communications suite includes access to the proven hosted voice and TDM services from Granite. According to the team, this offering should help companies to evolve as their demands change for the new era of communications.
Christopher Chapin, Granite’s CTO, said that for years the company has been supporting companies from all backgrounds as they strive to enhance functionality while saving money on infrastructure. Via managed voice services from Granite, companies have been able to achieve excellent results with minimal management headaches. These functionalities will now be available on the Granite Merged Voice channel. The offering supports companies looking to migrate from one POTS to T1, from TDM into IP, and even from premises-based PBXs into the cloud.
Introducing Granite Merged Voice
The Granite Merged Voice solution created by the Granite $1.6 billion company comes with access to a host of key solutions along the road to cloud communication migration, such as:
- POTS: Transform the Plain Old Telephone Service and analogue lines into digital technology and use traditional phone systems for local and long-distance calls.
- Emulated POTS: Use existing analogue technology for VoIP on any connection.
- SIP trunking: Replace PRI to enable on-premises PBX phone systems with VoIP calling
- Direct Routing: Companies leveraging the Microsoft Teams platform can use direct routing to make and receive calls through Microsoft Teams, via PSTN.
- Hosted PBX: The hosted PBX solution offers always-ready office phone functionality as a managed and hosted cloud service.
- UCaaS: Unified Communications as a Service features access to a host of features, including chat, video, whiteboarding, and more over any internet-enabled device.
- CCaaS: Contact Centre as a Service supports businesses in creating a sales and service strategy on the cloud. Contact Centre agents can interact with customers through social media, email, voice, and the web, wherever they are.
A Fully Merged Solution
The comprehensive Granite Merged Voice offering aims to help companies take their next step in the journey to digital transformation. The services can also scale with each company as they grow, offering greater functionality and capacity over time.
You can access Granite Merged Voice with Granite Guardian too. The Guardian offering is a managed network solution created to protect business connections and preserve the sensational quality of service for voice calling and video over data connectivity.
