As certain businesses rely on their channel partners for growth, it is important that they have a channel-friendly billing software available.
Channel-friendly billing systems can streamline an organisation’s end-to-end billing process, increase transparency, and improve relationships with channel partners.
OneBill provides channel-friendly billing software and the company states that most of its customers are from the UCaaS industry.
The company has built a separate module called OneBill MLCM (Multi-Level Channel Management) to help UCaaS providers to leverage OneBill fully and bring their reseller or agent partners into one billing ecosystem.
MLCM helps UCaaS providers to resell products to partners at a specific price range, define incentive models, give partners a self-care portal, and implement automated solutions for billing, invoicing, and real-time multi-party commission settlements.
It also gives resellers more autonomy to efficiently manage their billing operations, while giving UCaaS providers 360-degree visibility.
Rajesh Padmanabhan, Vice President of Product, OneBill, said: “OneBill is the only billing platform that enables you to settle your channel partner commissions and SPIFF incentives in real-time.
“We can enable any business to expand their sale to distribution channel, which could go anywhere from a wholesaler to resellers who could take the solution and put their value-added services on top.
“There are businesses that are ready to take and resell services but don’t have the necessary people who can manage the billing process.
“So, they want the primary business to help them with the billing, which means the primary business does the billing on behalf of its resellers.
“The primary company offers a product to the reseller who buys it from them and then sells it to the customer.
“Now, there’s just a single transaction, the final buyer is the customer, but there needs to be an invoice from the primary company to the seller and an invoice from the seller to the customer.
“That’s where OneBill comes in and sets pricing at each level of this hierarchy.”
The MLCM software is part of OneBill’s overall solution that brings together billing and revenue operations into a single unified platform.
The Multi-Level Channel Management adds many features to the main solution, such as N-tier channel hierarchy, white label bill-on-behalf, real-time commissions, and more.
OneBill’s MLCM software allows UCaaS providers to manage their channel partners via an N-tier channel hierarchy.
Users can add different types of channel partners, such as value-added resellers, managed service providers, agents, and more, at each level of the hierarchy.
This aims to help partners power their capabilities with end customer creation and subscriber management support at all levels.
Levels can also be created for various factors, such as different countries or geographical locations, to suit the needs of organisations worldwide.
This allows the software to be expanded to consider new currencies etc., easily.
OneBill allows users to white-label its entire billing platform and host it as if it was their own to enhance the customer experience via a custom URL.
This feature has also been added to the MLCM software to enable partners and even their partners to white-label the solution to provide customer invoices with their branding.
OneBill has even made it possible for your partners to view and manage their subscribers, add their products to the channel and manage billing via the software.
Due to this, resellers can do the following:
- Manage end customers by creating quotes and orders before sending out invoices.
- Add their products or value-added services in the form of a hybrid catalogue.
- Change the pricing of any resold product with the price band controlled by the original service provider.
- Products can be bundled with a reseller’s value-added service.
MLCM users can configure flexible settlements and define the process for each partner with multiple settlement modes depending on what organisation is managing the subscriber.
OneBill has added support for a fixed cost, revenue share, profit share, fixed commission, commission on profits, percent commission, and more.
There is also the ability to customise the cost at the time of the sale or per reseller or geographical location.
Users can enable automated commissions in real-time using the MLCM software, providing that the commissions are based on an agreed set of rules such as a percentage defined or monetary value.
The program also allows reseller costs to be calculated in real-time, with settlement amounts calculated when the subscriber charges are generated.
OneBill has built the MLCM software to recognise when transactions are ready for settlement by the end customer invoice status.
There are also real-time viewing capabilities for service providers and channel partners so they can see settlement transactions.
If you wish to find out more about OneBill’s MLCM software, then visit the company’s website by clicking here.
