Sinch has launched Elastic SIP Trunking, which intends to deliver scalable, dependable and cost-effective communications for organisations of all sizes.
Accessible via the Sinch Customer Dashboard, this robust service aims to offer businesses of all sizes seamless scalability, high reliability, and cost-effective comms solutions. With a flexible pay-as-you-go model, Sinch stresses that businesses can optimise their voice communications, ensuring they only pay for what they need.
Sean O’Neal, Chief Product Officer at Sinch, commented:
Today’s businesses need communication infrastructure that’s as flexible as it is reliable. Our Elastic SIP Trunking and complete Voice portfolio enable companies to scale for high call volumes or global reach while controlling costs.”
Sinch’s Customer Dashboard intends to streamline the management of Elastic SIP Trunks and other CPaaS solutions, such as Programmable Voice, messaging, email, and verification, reducing the need for extensive developer resources. It centralises all communication needs, seeking to empower businesses to adjust SIP trunk capacity, monitor usage, and expand services —without requiring convoluted integrations or technical expertise.
For organisations seeking greater customisation, Sinch says it provides REST APIs that simplify service management and enable developers to produce tailored solutions to meet unique business needs.
Sinch emphasises that the Customer Dashboard is designed for ease of use, featuring real-time monitoring, troubleshooting tools, and robust security measures like end-to-end encryption and STIR/SHAKEN compliance. Additionally, managing phone numbers is stressed as straightforward—businesses can order new numbers or port existing ones, all within a single, streamlined platform.
More Specifics On Elastic SIP Trunking’s Feature Set
One of the standout features of Elastic SIP Trunking that Sinch suggests is its scalability. Businesses can scale their services up or down as needed without the risk of over-provisioning. This flexibility aims to ensure that companies can adapt to changing demands without incurring unnecessary costs or facing capacity issues.
In addition to scalability, Sinch Elastic SIP Trunking provides comprehensive voice services. This includes local, long-distance, and international calling, all through a single provider. By consolidating these services, businesses can streamline their comms processes and minimise the complexity of overseeing several providers.
Another significant advantage cited by Sinch is its high reliability. Elastic SIP Trunking is designed with built-in redundancy, which intends to ensure excellent call quality even during outages. This reliability is critical for maintaining seamless communication and reducing disruptions.
Finally, Sinch outlines the cost-effective pricing model of Sinch Elastic SIP Trunking. The flexible pay-as-you-go billing allows businesses to optimise their spending by only paying for the services they use. This approach aspires to help companies manage their budgets more effectively and avoid unnecessary expenses.
Sinch Introduces ‘Sinch Calling with Webex’
Late last year, Sinch formed a product partnership with Webex by Cisco to create “Sinch Calling with Webex”.
The product provides users with an integrated calling and collaboration experience within the Webex platform, with advanced messaging and meeting features.
This partnership leverages Sinch’s robust voice capabilities with Webex’s collaboration technology, seeking to offer businesses an all-in-one solution that eliminates the need to manage multiple service providers. The service enhances customer engagement and collaboration and is designed for high-definition voice and video performance.
Sinch believes that Sinch Calling with Webex is well-suited for companies seeking a high-quality, unified communications experience.
