As demand for flexible work continues to grow, leading to an increase in remote and hybrid workers, Microsoft Teams has emerged as a valuable platform for unifying people, processes, and knowledge. Offering an all-in-one environment for productivity, meetings, and file sharing, Microsoft Teams allows organizations to connect and empower staff wherever they are.
With Microsoft Teams Phone, companies can even shift their telephony solutions into the cloud, reducing costs, increasing reach, and side-stepping the complexities of on-premises solutions. The only problem? While MS Teams Phone is an excellent integrated solution for telephony, it can’t offer companies the in-depth insights they need to make intelligent decisions for growth and compliance.
That’s where Variphy, a leading vendor of reporting and analytics solutions for unified communications comes in. Variphy’s reporting and analytics leverages, and manages their data, with unparalleled ease.
What is Variphy Microsoft Teams Call Analytics?
Variphy is a reputable vendor of flexible analytics, reporting, and migration solutions for companies accessing powerful unified communications tools. The company’s complete platform of analytics solutions works seamlessly with everything from Zoom Phone, to Cisco Webex.
The Variphy analytics integration for Microsoft Teams is a certified, and intuitive solution that integrates directly with the Microsoft Teams platform, allowing you to keep track of your company’s key metrics. It combines flexible deployment and configuration options, with a user-friendly drag and drop interface, and even comprehensive reporting automation.
The features of the solution include:
- Comprehensive Microsoft Teams Phone call history search
- Customizable dashboards and widgets
- Support for end-user, location, and other reporting use cases
- Permissions-based restrictions for security and compliance
- Unlimited Microsoft Teams data retention
- Variphy Cloud or on-premises deployment options
- Multiple report output formats (PDF, XLSX, CSV and HTML)
- Scheduled report delivery (weekly, monthly, daily) via chatbot or email
- Comprehensive ad-hoc search solution for end-to-end review
- Free and fully functional trial for beginners
- US-based service delivery and support
- Drag-and-drop report customization
With the intuitive toolkit, companies from all industries can improve compliance, holding Microsoft Teams data for as long as they need, and choosing between cloud or on-premises deployment options.
The Core Benefits of Variphy Microsoft Teams Analytics
Variphy’s solution for Microsoft Teams doesn’t just help companies to get the whole picture of their Microsoft Teams data, it also simplifies the reporting process.
“At Variphy, we believe in providing an easy-to-use and highly customizable solution,” said John C’de Baca, VP of Strategy and Business Development at Variphy.
“We approach our Microsoft Teams integration with the same mindset. Our solution gives Microsoft Teams administrators and users the ability to easily customize their reports and create dashboards to visualize their calling data quickly.”
Creating highly visual and insightful reports only takes a couple of minutes, and you can export those reports in a range of file formats, sharing them with non-technical and technical users alike.
Plus, the highly customizable interface ensures every organization can focus on tracking the metrics that matter most to them. Core benefits include:
- Comprehensive control: Variphy’s Microsoft Teams analytics solution upgrades compliance and security. As well as unlimited data retention, you can also choose between cloud and on-premises deployment options, and set permissions-based restrictions for users.
- Customizable insights: Fully customizable widgets and dashboards give organizations the freedom to track the metrics that matter most to them, without complexity. You can create summaries, charts, and tables with your preferred level of detail, and even customize detail columns for technical and non-technical audiences.
- Streamlined automation: With Variphy, companies can stay on top of their insights by scheduling daily, weekly, or monthly automated reports. You can also choose to receive your reports via email or chatbot, and select from a range of formats, including PDF, HTML, CSV, XLSV and more.
- Simplicity: Variphy makes managing your data simple. You can perform ad hoc searches in seconds to locate call information, use a customizable drag-and-drop interface to adapt your dashboard to your needs, and even access 100% US-based support from the Variphy team.
- Comprehensive coverage: With Variphy, it’s simple to track calls throughout your entire Microsoft Teams phone environment from start to end. You’ll be able to create end-user, location, and other reporting use cases, based on your specific needs. Plus, you can leverage Variphy’s other reporting solutions for multi-cloud and app environments.
Availability and Setup
Launched in March 2024, Variphy Microsoft Teams Analytics is now available to all companies leveraging Teams as their core solution for unified communication. The great thing about this solution is that companies can choose between deploying the technology on-premises or in the cloud. Plus, Variphy offers multi-platform support, so you can align all of your insights in a single environment.
Since Variphy supports indefinite CDR storage, the company’s solution is perfect for companies in all industries, even those who have strict data management policies to adhere to. You can also use this indefinite storage to access insights into trends across months, quarters, or years of historical data.
Variphy also offers 100% US-based service delivery and support, as well as a host of resources on its website, such as a full support center, and a selection of useful webinars.
Variphy Microsoft Teams Call Analytics: The Verdict
Microsoft Teams is an incredible resource for team productivity, particularly in the age of hybrid and remote work. However, to remain compliant with industry standards, and ensure they’re making the right decisions for growth, companies need to be able to access valuable data from their Teams Phone instance. That’s where Variphy steps in.
The company’s comprehensive reporting and analytics solution for Microsoft Teams combines exceptional security and indefinite retention solutions, with customizable reports, automation, and an easy-to-use dashboard.
With Variphy, companies can unlock the full value of their Microsoft Teams data, leveraging a solution that adapts to their specific needs and requirements.
