Cloud calling in Asia-Pacific is entering a decisive phase.

97% of APAC organizations are expected to adopt cloud or mobile PBX solutions by 2028. Yet only 24% expect to be fully cloud-based. Hybrid, compliance-driven, multi-country deployments are defining the next era of UCaaS .

So which providers are best positioned to lead?

Download the Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2025 to understand how the region’s top UCaaS players compare across innovation and growth.

A Data-Driven Benchmark for Enterprise UC Strategy

This Frost & Sullivan analysis evaluates leading UCaaS providers across two major indices:

• Growth Index: Market share, revenue growth, pipeline strength, sales effectiveness
• Innovation Index: R&D investment, product portfolio, scalability, customer alignment

The report highlights how providers are responding to:

• Agentic AI and contextual automation
• Multiplatform orchestration across Microsoft Teams, Webex and Zoom
• Regulatory diversity and sovereign data requirements
• Mobile-first and frontline UC innovation

If you’re evaluating UCaaS vendors, expanding into APAC markets, or modernizing legacy telephony, this report provides independent, data-led benchmarking to inform your strategy.