CC4ALL helps organizations transform home working into remote contact centers.
Picking up the phone from 9 to 5 just isn’t enough anymore. You need to respond to your customers’ channels of choice at any time of the day.
Just add CC4Teams to Microsoft Teams, and you are ready for the future.
Your Contact Center can be anywhere you want it to be, work from home or the office; it doesn’t matter.
All you need is a laptop, Internet connectivity, and Microsoft Office 365, and your Contact Center Agents can work wherever they want or need to. No boundaries; use your browser as a phone. Just plug in your headset and start working!
CC4Teams is a complete Omni-Channel Solution.
Your customers can connect with you through the channel of their choice, be it phone, e-mail, web chat, or WhatsApp. CC4Teams skill-based routing will connect them to the best available agent – First time right.