Voss has released Voss Cost Analytics to enable companies to utilise resources more effectively and control costs in UC and collaboration networks.
Describing itself as the “leading provider of digital workplace management technology”, Voss believes its new solution will help businesses to manage and calculate costs across a wide range of components, such as software licenses, devices, hardware, voice capacity, numbering, and meeting room applications.
By integrating Voss Cost Analytics, customers will gain a single point of control to discover, analyse, find trends, and conduct reporting on asset uses and spending.
Bill Dellara, VP of Product at VOSS, spoke about the new Voss Cost Analytics solution: “We are excited by the immense potential that this holds.
“Early customers have embraced VOSS Cost Analytics to understand and analyse calling behaviour, numbering, and capacity requirements at different locations, resulting in substantial and immediate savings, often amounting to hundreds of thousands of dollars.
“Yet, the scope of this feature extends far beyond these initial successes.
“We’re eagerly looking ahead to broader horizons, exploring possibilities in device analytics and even real estate analytics, with the aim of empowering organisations to achieve cost savings across a much wider spectrum.”
Cost analytics data is regularly displaced among various UC applications and subject to frequent change because of staff turnover and technological innovations.
The bigger and more complex a UC environment, the harder it is to navigate this, which leads to significant monthly operating costs.
Voss Cost Analytics allows organisations to use automation to find everything within an environment, analyse the data, and display the information in ways that help businesses to make decisions relating to efficiency and cost-effectiveness.
It is configured to track essential assets like licensing, devices, telephone numbers, and capacity.
Intelligent business dashboards can also be customised to meet a company’s requirements, with a full view of an organisation’s digital workplace assets and expenditures.
Benefits of Voss Cost Analytics
Voss Cost Analytics consolidates information from multiple UC components, data feeds, and applications like on-premises systems, cloud, infrastructure and networking systems, and adjacent applications, including contact centres.
It can access a single view of a UC estate with role-based access control of dashboards and data.
Historical data can be leveraged for insights over six months or more while integrating live data to provide real-time updates and trending analysis.
The solution optimises capacity and manages day-to-day costs by reviewing estate footprints.
It analyses and translates usage data into cost streams, which can then be reviewed, reduced, and controlled.
The “discovery” capability makes it easier to manage UC configurations, users, devices, numbering, and licensing.
With a view of the entire UC estate, organisations can explore specific cities, offices, or departments to understand trends and find local information.
The solution also enables you to schedule usage and cost reports for business reviews and senior managers.
Earlier this year, UC Today’s Jonny Wills spoke to Bill Dellara, Vice President of Products at Voss Solutions, about the company’s product roadmap for 2023, hot topics and trends in UC, and more.
More recently, Voss launched PSTN Automation for cloud calling to provide administration and reporting of PSTN services for Microsoft Teams, Webex by Cisco, and others.
PSTN Automation can be used by service providers on cloud calling platforms to automate end-to-end billing, reporting, provisioning, and activation of telephony services.
