Hosted by Women in Telecoms co-chair Lauren Croxson, this episode brings together:
- Hayley West – Business Development Specialist, Magrathea Telecommunications
- Will Goodhall – Wholesale Director, Elevate Wholesale
- Avon McKernan – Senior Business Partner Account Manager, Virgin Media 02 Business
Together, the panel shares honest perspectives on career development, leadership, mentoring, and the challenges women can encounter in the telecoms industry.
One key topic is the role of allyship. Avon reflects on an early career experience where a customer asked to speak to a man rather than her. Her manager responded by backing her knowledge and expertise.
The conversation highlights how managers, colleagues, and mentors can help women build confidence and make their voices heard. This support matters at every stage of a career, particularly for those entering a male-dominated industry.
The guests also discuss the pressure women can feel to work harder to prove their expertise. Haley shares her experience of moving from a support role into business development, while Avon describes stepping into new roles despite doubts about whether she was fully ready.
Common themes include:
- Building confidence through supportive leadership
- Taking opportunities before feeling 100% qualified
- Finding mentors and trusted colleagues
- Developing skills through real-world experience
- Recognising and challenging imposter syndrome
The message is clear: career growth does not require perfection. It requires a willingness to learn, speak up, and trust the experience that has brought you this far.
Keep up with updates on the series over on our LinkedIn
