Ian Taylor

Slack versus Microsoft Teams – Who’s Got the Muscle?

October 25, 2018
Ian Taylor Ian Taylor

UCaaS vs. On-Premises UC – It’s Always a Matter of (Happy) People

October 24, 2018
Ian Taylor Ian Taylor

Faster, Smarter & Uber-Accurate: The Chatbot – Valued Contact Centre Agent

October 19, 2018
Ian Taylor Ian Taylor

These Days, Everyone is a Receptionist!

October 18, 2018
Ian Taylor Ian Taylor

Why Customer Experience is Broken and How You Can Fix It  

October 18, 2018
Ian Taylor Ian Taylor

Avaya Launch Public Cloud Offering in Europe

October 17, 2018
Ian Taylor Ian Taylor

Game On at GITEX

October 15, 2018
Ian Taylor Ian Taylor

Twilio Flex(ing) its Contact Centre Muscle

October 12, 2018
Ian Taylor Ian Taylor

Mondago CRM Viewer Version 3 – Review

October 9, 2018
Ian Taylor Ian Taylor

Management and Analytics Underpin Customer Contact Success

October 8, 2018
Ian Taylor Ian Taylor

Why We’ll Never Kill the Phone Number

October 5, 2018
Ian Taylor Ian Taylor

Four Cyber Security Essentials for Your Communications

October 5, 2018
Ian Taylor Ian Taylor

Stronger Insights, Greater Efficiencies – IBM Watson

October 4, 2018
Ian Taylor Ian Taylor

Nimans Compendium Powered by ForgeServe

October 3, 2018
Ian Taylor Ian Taylor

PGi Appoints Don Joos as Chief Executive Officer

October 2, 2018
Ian Taylor Ian Taylor

How Cloud Comms Simplifies GDPR for Global Businesses

October 2, 2018
Ian Taylor Ian Taylor

IP Endpoints & Accessories – Technology Track

October 1, 2018
Ian Taylor Ian Taylor

ZaiLab Enters US Channel with Intelisys

October 1, 2018
Ian Taylor Ian Taylor

A Smart, Simple Meeting Assistant: Exploring Evie.ai

September 28, 2018
Ian Taylor Ian Taylor

Grandstream Announces Portable WiFi IP Phone – WP820

September 28, 2018
Ian Taylor Ian Taylor
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