Hyper-Productivity Is Here, and Personal AI Is Driving It
Always-on personal AI agents that run routines and work inside your apps are moving from consumer curiosity to enterprise reality. Here is what that means for employees, managers and leaders, and why the four-day work week now looks far more realistic.
Rob Scott · 30 Oct 2026
AI Context Wars: Microsoft, Zoom & Five9 Fight to Own Your Memory
Zoom is buying it. Microsoft is bolting it onto other people's contact centers. RingCentral is turning it into revenue. This week's biggest UC and CX stories all point to one fight: who owns your organization's AI context, and what it will cost you to take it with you when you leave.
Rob Scott · 28 Oct 2026
Do Audio-Only Glasses Solve Meta’s ‘Pervert Glasses’ Problem?
Can Meta’s new audio-only AI glasses finally shake off the ‘pervert glasses’ stigma and find a place in the workplace? With no camera, discreet styling, and hands-free AI, they could redefine how we work. But do they solve the privacy problem, or simply make AI surveillance harder to spot?
Rob Scott · 8 Oct 2026
UC Awards 2026 - Applications Are Open
Don't miss your chance to submit an entry for the UC Awards 2026. We can't wait to celebrate the best in workplace technology.
Rob Scott · 28 Jul 2026
Call for Judges: Help Recognize the Best in Workplace Tech at the UC Awards 2026
Are you a workplace tech expert? The UC Awards 2026 is looking for senior practitioners and enterprise buyers to join our judging panel.
Rob Scott · 14 Jul 2026
UC Awards 2026 Categories Announced: 25 Awards Shaping the Future of Work
The official UC Awards 2026 categories are live. Discover the 25 awards defining the future of workplace technology.
Rob Scott · 6 Jul 2026
Why Enter The UC Awards 2026? Where Workplace Technology Outcomes Are Proven
Register for the UC Awards 2026 to showcase how your technology drives workplace productivity and elevates the employee experience.
Rob Scott · 18 Jun 2026
UC Awards 2026 - Recognizing the Future of Work
UC Awards 2026 returns to recognize the platforms, leaders, and innovations shaping workplace technology, employee experience & modern work.
Rob Scott · 8 Jun 2026
One Day in 2030 — Part 10: The Day You Turn It Off
Part 10 of One Day in 2030 explores the future of work when disconnecting from AI systems becomes the most difficult decision of all.
Rob Scott · 9 May 2026
Microsoft, Zoom and Google Tighten Meeting Bot Controls as Otter Case Nears Hearing
Microsoft Teams, Zoom and Google Meet are tightening controls on AI meeting bots as the Otter.ai lawsuit approaches a May 2026 hearing.
Rob Scott · 6 May 2026
One Day in 2030 — Part 9: The Conversation With Your Agent
Part 9 of One Day in 2030 explores the future of work where AI agents guide behaviour and ask employees who they want to become.
Rob Scott · 1 May 2026
When the Meeting Ended, Otter Kept Listening
Otter.ai faces lawsuits after its AI meeting assistant allegedly recorded conversations after calls ended.
Rob Scott · 30 Apr 2026
Otter.ai on Trial, and the AI Notetaker Industry with it
With Otter.ai on trial for breaching consent laws, discover how this Otter.ai lawsuit could affect the future of UC compliance.
Rob Scott · 24 Apr 2026
One Day in 2030 — Part 8: The Week You Become Inefficient
Part 8 of One Day in 2030 explores the future of work where AI systems optimise for speed and predictability, quietly creating friction for those who fall out of sync.
Rob Scott · 24 Apr 2026
Two Seconds
Human attention lasts two seconds. In an AI content world, interactive visual storytelling may be the only way to cut through. Here's why that matters for UC.
Rob Scott · 23 Apr 2026
Productivity vs Wellbeing: The Executive Dilemma
Productivity vs wellbeing in the AI workplace, why Microsoft Teams, Zoom, and Cisco tools are driving burnout, and how sustainable work design is becoming a business priority for enterprise leaders.
Rob Scott · 20 Apr 2026
EU AI Act Shock: Emotion Recognition Is Now Illegal at Work. So Why Is Your Vendor Still Selling It?
Emotion AI at work is illegal in the EU under Article 5(1)(f). Fines reach €35M or 7% of turnover. Is your UC vendor still selling contraband software? (152)
Rob Scott · 20 Apr 2026
One Day in 2030 — Part 7: The System Flags You
Part 7 of One Day in 2030 explores the future of work where AI systems flag behavioural changes, redirect tasks, and optimise around employee predictability.
Rob Scott · 17 Apr 2026
One Day in 2030 — Part 6: The Day You Go Off Script
Part 6 of One Day in 2030 explores the future of work when deviating from AI recommendations lowers efficiency scores and changes how the system understands you.
Rob Scott · 13 Apr 2026
One Day in 2030 — Part 5: The Performance Review You Don’t Control
Part 5 of One Day in 2030 explores the future of work where AI scores productivity, tracks sentiment, and shapes performance reviews before managers speak.
Rob Scott · 6 Apr 2026
One Day in 2030 — Part 4: The Work That Happens Without You
Part 4 of One Day in 2030 explores the future of work where AI agents send emails, make decisions, and negotiate deals before you even open your laptop.
Rob Scott · 28 Mar 2026
One Day in 2030 — Part 3: The Meeting Where Agents Speak First
A glimpse into the future of work: in 2030 meetings are led by AI agents, sentiment is tracked in real time, and emotions are impossible to hide.
Rob Scott · 20 Mar 2026
AI Is Already in Your Enterprise - The Real Risk Is Not Governing It
AI is no longer experimental. From Microsoft Copilot to Zoom AI Companion, AI is now embedded across enterprise collaboration platforms - and leaders are…
Rob Scott · 18 Mar 2026
Zoom Just Fixed the Post-Meeting Black Hole — and Knowledge Workers Will Never Work the Same Way Again
Zoom CPO Jeff Smith at EC 2026 on My Notes, AI Companion 3.0 and how Zoom Workplace is replacing traditional office apps with an AI-native, Notion-esque alternative.
Rob Scott · 13 Mar 2026
One Day in 2030 — Part 2: The Office That Knows You’re Coming
A glimpse into the future of work: in 2030 your office recognises you, meetings start before you arrive, and AI agents quietly run the workday.
Rob Scott · 13 Mar 2026
Enterprise Connect Reflections 2026: What Tech Leaders Need to Take Away
We asked 10 of the industry's top UC voices the questions everyone's thinking at EC 2026. AI ROI, trust, voice, and what comes next. Watch now.
Rob Scott · 13 Mar 2026
The Silent Compliance Killer Keeping IT Leaders Up at Night
For Heads of UC and IT leaders in regulated industries, the stakes have never been higher.
Rob Scott · 11 Mar 2026
Enterprise Connect 2026: From AI Promises to Operational Pressure
Enterprise Connect 2026 UC themes: AI accountability, interoperability, security, meeting rooms and platform consolidation. A living guide from UC Today.
Rob Scott · 10 Mar 2026
One Day in 2030 — Part 1: The Morning That Starts Without You
A first-person story from 2030 where AI agents run the morning—coffee, clothes, news, and commute. Convenient, seamless… and quietly unsettling.
Rob Scott · 6 Mar 2026
AI Jailbreaking: The Insider Threat Enterprises Aren't Prepared For
For CIOs and Heads of Unified Communications, the mandate has shifted dramatically: this time, saying "no" to AI isn't an option.
Rob Scott · 4 Mar 2026
Enterprise Connect 2026 Is Almost Here — Here’s What You Need to Know Before Vegas
Heading to Enterprise Connect 2026? Here’s what to prioritise — AI execution, CX balance, hybrid work and the sessions that matter most.
Rob Scott · 2 Mar 2026
Is This the Future of Work? Ambient AI, Invisible Hardware, and the Spatial Office
What happens when AI becomes the environment? The future of work may be ambient, device-free, and quietly transformative.
Rob Scott · 27 Feb 2026
Cutting Costs, Not Corners: How AT&T Cloud Voice Is Reshaping the Modern Enterprise
In 2026, the mandate I’m seeing for IT leaders is paradoxically simple yet incredibly difficult: innovate faster, but spend less.
Rob Scott · 25 Feb 2026
ISE 2026: NetSpeek's AI Can Fix Your Broken Meeting Room Before You Call IT—And That's Just the Start
NetSpeek's Lena uses AI to troubleshoot meeting rooms in natural language—and it's already saving customers a million dollars. But when the system can reboot everything, who decides what it's allowed to fix?
Rob Scott · 10 Feb 2026
Google Chrome Split View: A Quiet Productivity Win for Employee Experience
Google Chrome Split View boosts productivity and employee experience by letting users view two tabs side by side, reducing context switching without new tools, screens, or spend.
Rob Scott · 10 Feb 2026
Enterprise Connect 2026: The Unified Communications Crossroads in Las Vegas
Enterprise Connect 2026 brings UC's biggest players to Las Vegas March 10-12. From platform wars to AI deployment, discover why this is the crossroads moment for unified communications leaders.
Rob Scott · 9 Feb 2026
Appspace Turns Workplace Data Into Decisions at ISE 2026: How One Platform Is Connecting Employee Experience Across Devices
Cross-functional teams can finally see what's actually happening across desks, screens, and sensors. Appspace's AI synthesizes workplace data into decisions—but who decides what gets optimized?
Rob Scott · 9 Feb 2026
ISE 2026: GoBright's AI-Powered Office Knows When You're Coming and How Much Energy You're Wasting
GoBright's AI-powered workplace platform uses environmental sensors, energy monitoring, and occupancy analytics to help companies save over $1 million annually. Learn how Smart Workplace software transforms office ROI through partner-driven deployment at ISE 2026
Rob Scott · 4 Feb 2026
ISE 2026: Meeting Room Booking Systems Now Use 100x Less Power Than iPads—Here's Why That Changes Everything
Joan Workplace's E-paper meeting room booking displays consume 100 times less power than iPads, install wirelessly with magnets, and integrate with AI agents for frictionless workspace coordination.
Rob Scott · 4 Feb 2026
Google Didn’t Win UCaaS — But It Could Still Win the AI Orchestration Layer
UCaaS is becoming commodity infrastructure as agentic AI shifts value to an orchestration layer. Here’s how Google could win with Gemini—and what governance and data readiness decide.
Rob Scott · 27 Jan 2026
Goodbye Per-Seat Pricing: Why Outcome-Based AI Pricing Is Reshaping Monetization for MSPs and UC Providers
er-seat pricing breaks as AI completes more real work. Here’s why MSPs and UC providers are shifting to outcome-based AI pricing that buyers can forecast, approve, and budget.
Rob Scott · 23 Jan 2026
Who’s Watching the Watchers? The Invisible AI Workforce That Nobody Can See
AI agents act across systems at machine speed—but their decisions can be invisible. Here’s what AI observability means, why traditional monitoring fails, and how to build audit-ready control.
Rob Scott · 20 Jan 2026
Your Ultimate Guide to Enterprise Connect 2026: Navigate Vegas Like a Pro
Complete Enterprise Connect 2026 guide: March 10-12 in Las Vegas. Top AI & CX sessions, keynote speakers, expo hall strategy, and networking tips for IT/AV/CX/UC professionals.
Rob Scott · 17 Jan 2026
CES 2026: 10 Collaboration Technologies Reshaping Enterprise Workplaces
Discover 10 collaboration technologies at CES 2026 reshaping enterprise workplaces: AI orchestration, collaborative robots, digital twins, and more. Essential guide for IT and HR leaders.
Rob Scott · 23 Dec 2025
Powering Productive Workplaces: Why We’re Betting Big on EX in 2026
UC Today is expanding. Explore our 2026 focus on the complete Employee Experience (EX) stack—from human-centric strategy to AI and security innovation.
Rob Scott · 22 Dec 2025
The Invisible Revolution: How Smart Glasses Will Transform Work Without You Even Noticing
Explore how passive AI in smart glasses will transform workplace productivity through ambient intelligence, contextual computing, and seamless human-computer collaboration without cognitive overload.
Rob Scott · 17 Dec 2025
Smart Glasses Are Getting Smarter—But Are We Getting More Suspicious?
Explore how enterprise leaders can navigate privacy concerns while harnessing XR technology for workplace transformation.
Rob Scott · 17 Dec 2025
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can't Control
In this eye-opening interview, Rob Scott of UC Today is joined by Stacey English, Director of Regulatory Intelligence at Theta Lake , to explore what’s…
Rob Scott · 16 Dec 2025
Company Announcement: UC Today to Report on Immersive Workplaces and XR Technology
UC Today to absorb XR Today and expand into immersive workplace coverage, strengthening enterprise insights.
Rob Scott · 11 Dec 2025
UC Reality Check 2026: Navigating AI, Hybrid Work, and the Human Element
The unified communications landscape is evolving faster than ever. Are you ready for 2026? With AI in nearly every platform and hybrid work established, it’s crucial to cut through the noise and drive value.
Rob Scott · 8 Dec 2025
Fathom.ai CEO on Building the “Meeting OS” for the AI Era
Discover how Fathom.ai turns meetings into organizational intelligence. CEO Richard White shares insights on AI, automation, and redefining the CRM.
Rob Scott · 5 Dec 2025
BIG UC Update: Mitel's strategic focus on hybrid communications with CMO Eric Hanson
Why Mitel’s hybrid UC shift matters: Eric Hanson on AI, workflow automation and partner ecosystems for frontline teams, published on UC Today.
Rob Scott · 26 Nov 2025
The Great UC Convergence: Why 2026 Will Finally Break Down the Walls
With Microsoft controlling 45.6% of the UC market, AI agents may force platform walls down by 2026. AI assistants, colleagues, and customers won't tolerate walled gardens that prevent cross-platform interaction across Teams, Webex, Zoom and more
Rob Scott · 26 Nov 2025
BIG UC Update - Inside Theta Lake's AI Compliance Innovation with Dan Nadir
AI governance now matters as enterprises roll out Copilot and Zoom AI Companion. Published on UC Today, Theta Lake explains compliance across Microsoft, Zoom an
Rob Scott · 20 Nov 2025
Flying Blind on AI Outputs and Behavior: The Governance Wake-Up Call for CIOs
Unified communications has always been at the centre of workplace transformation, and its role in driving productivity is only accelerating.
Rob Scott · 12 Nov 2025
The XR Inflection Point: Why 2026 Will Finally Deliver on AR's Long-Awaited Promise
Find out about Illumix's strategy to thrive in the 2026 AR market.
Rob Scott · 4 Nov 2025
Your New AI Colleague Might Be Giving You a Headache
AI tools promise to ease decision fatigue, but many workers feel more stressed. Discover how algorithmic management is reshaping mental wellbeing at work.
Rob Scott · 31 Oct 2025
AI Smart Glasses vs. Smartphones: The Battle for Your Primary Screen is Here
UC Today analyses UX, productivity benefits, and enterprise adoption potential for hands-free computing and contextual information delivery.
Rob Scott · 30 Oct 2025
Microsoft First, But Not Microsoft Only: Simplifying the Modern Meeting Room
In a world where Microsoft Teams dominates but interoperability is non-negotiable, how can IT leaders simplify, secure, and scale their meeting room…
Rob Scott · 30 Oct 2025
Legacy Compliance Is Holding You Back from Shifting to Modern Cloud Voice Solutions
Legacy compliance is blocking cloud voice adoption: Published on UC Today, Theta Lake says Teams, Zoom, AI transcription and unified DCGA need cloud-native gove
Rob Scott · 28 Oct 2025