Best Contact Center Solution (2024)

The Best Contact Center Solution award (new for 2024) is open to cloud contact center vendors that integrate with UC platforms either natively or integrated.

Showcase your UC achievements and gain well-deserved recognition by applying for this award today!

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Criteria

Ability to Improve Experience

Did you update or deliver a high impact feature that helps you to improve the user, team, customer or business experience? How did you think of the idea and how engaged were the beneficiaries in the process?

Ability to Innovate

Did you release a break-through product or service? What was the overall impact on your business, its stakeholders its people and customers? How do you cultivate a high-performing and innovative culture?

Ability to Execute

What were your priorities? What challenges did you face? Did you collect and analyse any data and why? How did you boost performance? How did you manage the process? What were the results?

Looking to find out more? Dive into further details about the UC Awards 2024 by checking out our FAQs.