Best CPaaS Provider
Are you transforming the world of programmable communications in the API economy?! This award celebrates communications platforms that are helping businesses engage their customers and staff through powerful APIs and visual builders.
From AI-powered customer engagement platforms to sophisticated omnichannel orchestration, show us how your platform is pushing the boundaries of programmable communications.
Whether you're pioneering generative AI capabilities, leveraging 5G for innovative use cases, or creating cutting-edge conversational APIs that integrate seamlessly with customer data platforms, demonstrate how your platform architecture empowers developers while ensuring enterprise-grade security and compliance.
Stand out by showcasing how your platform drives innovation through robust customer and partner programs, flexible pricing models, and exceptional developer support that positions you at the forefront of communications platform convergence.
From AI-powered customer engagement platforms to sophisticated omnichannel orchestration, show us how your platform is pushing the boundaries of programmable communications.
Whether you're pioneering generative AI capabilities, leveraging 5G for innovative use cases, or creating cutting-edge conversational APIs that integrate seamlessly with customer data platforms, demonstrate how your platform architecture empowers developers while ensuring enterprise-grade security and compliance.
Stand out by showcasing how your platform drives innovation through robust customer and partner programs, flexible pricing models, and exceptional developer support that positions you at the forefront of communications platform convergence.
Criteria
Ability to Improve Experience
Did you update or deliver a high impact feature that helps you to improve the user, team, customer or business experience? How did you think of the idea and how engaged were the beneficiaries in the process?
Ability to Innovate
Did you release a break-through product or service? What was the overall impact on your business, its stakeholders its people and customers? How do you cultivate a high-performing and innovative culture?
Ability to Execute
What were your priorities? What challenges did you face? Did you collect and analyse any data and why? How did you boost performance? How did you manage the process? What were the results?