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Best Use of AI

Are you an AI innovator? Are you transforming the future of work and communication!?

This award celebrates groundbreaking applications of generative AI, AI models (including LLMs), and intelligent agents that are revolutionizing how we collaborate and connect.

From AI assistants supercharging productivity with intelligent meeting summaries to AI agents and sophisticated chatbots enhancing customer journeys, show us how you're using artificial intelligence to elevate every experience.

Whether you're pioneering employee experiences with AI-powered workflows, enhancing agent performance through predictive intelligence, or creating breakthrough customer experiences with conversational AI, demonstrate how your innovation is setting new standards for human-AI collaboration in the unified communications landscape.

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Criteria

Ability to Improve Experience

Did you update or deliver a high impact feature that helps you to improve the user, team, customer or business experience? How did you think of the idea and how engaged were the beneficiaries in the process?

Ability to Innovate

Did you release a break-through product or service? What was the overall impact on your business, its stakeholders its people and customers? How do you cultivate a high-performing and innovative culture?

Ability to Execute

What were your priorities? What challenges did you face? Did you collect and analyse any data and why? How did you boost performance? How did you manage the process? What were the results?

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