Amazon Partners with Anthropic to Bring Generative AI to AWS Customers

Amazon has announced a strategic partnership with Anthropic to open up its AI models to AWS‘s customer base.

The strategic collaboration seeks to leverage both companies’ expertise to produce safer generative AI, accelerate the development of Anthropic’s future foundation models, and make them accessible to AWS customers. Amazon is investing $4 billion in Anthropic and will have a minority ownership position.

“We have tremendous respect for Anthropic’s team and foundation models and believe we can help improve many customer experiences, short and long-term, through our deeper collaboration,” commented Andy Jassy, Amazon CEO.

“Customers are quite excited about Amazon Bedrock, AWS’s new managed service that enables companies to use various foundation models to build generative AI applications on top of, as well as AWS Trainium, AWS’s AI training chip, and our collaboration with Anthropic should help customers get even more value from these two capabilities.”

AWS and Anthropic are contributing resources to help AWS customers get started with Anthropic’s foundational models Claude and Claude 2 on Amazon Bedrock through the AWS Generative AI Innovation Centre. This centre features teams of AI experts who will help customers of all scales develop new generative AI-powered solutions to transform their businesses.

“We are excited to use AWS’s Trainium chips to develop future foundation models,” added Dario Amodei, Co-Founder and CEO of Anthropic. “Since announcing our support of Amazon Bedrock in April, Claude has seen significant organic adoption from AWS customers. By significantly expanding our partnership, we can unlock new possibilities for organisations of all sizes as they deploy Anthropic’s safe, state-of-the-art AI systems together with AWS’s leading cloud technology.”

Anthropic has been an AWS customer since 2021 and has become one of the world’s leading foundation model providers. Claude excels holistically at different tasks, including mature dialogue, elaborate content generation, complex reasoning, and detailed instruction. This is successful while sustaining a reliable and accurate end product.

What Does the Relationship Specifically Entail?

AWS will become Anthropic’s primary cloud provider for the latter’s essential workloads. These include safety research and future foundation model development. Anthropic plans to run most of its workloads on AWS, affording Anthropic the advanced technology of a leading cloud services provider.

Anthropic has made a long-term commitment to offering AWS customers access to future iterations of its foundation models through Amazon Bedrock, AWS’s fully managed service that affords secure access to the AI space’s most advanced foundation models. Anthropic will grant AWS customers early access to advanced features for model customisation, fine-tuning capabilities, and using their proprietary data.

Amazon developers and engineers will have access to build Anthropic models through Amazon Bedrock, allowing them to integrate generative AI capabilities into their work, improve existing apps, and create net-new customer experiences across Amazon’s portfolio.

Anthropic will also leverage AWS Trainium and Inferentia chips to build, train, and deploy its future foundation models for AI. As a result of the partnership, Anthropic will benefit from the scale, security, price, and performance of AWS’s services. Additionally, the pair will collaborate on developing future Trainium and Inferentia technology.

Amazon Isn’t the First Tech Giant to Have a Collaboration with Anthropic

In May, Zoom announced a collaboration with and investment in Anthropic to build sophisticated and reliable AI systems.

The partnership enhanced Zoom’s federated approach to AI by integrating Anthropic’s AI assistant, Claude, with Zoom’s collaborative platform. Zoom Contact Centre was the first solution to be integrated with Claude.

Claude aims to revolutionise Zoom’s Contact Centre portfolio — including Zoom Virtual Agent, Zoom Contact Center, and Zoom Workforce Management — to enhance agent productivity and customer support. By integrating the Claud chatbot into its portfolio, Zoom aimed to use AI to empower agents so customers enjoy excellent service experiences.

Zoom’s federated approach to AI utilises its own proprietary AI models, AI models developed by AI specialists, including Anthropic, and select customers’ models. Being able to introduce different types of models, Zoom can provide value and customisation for its customers’ needs.

Zoom Ventures, Zoom’s startup investment offshoot, announced it had invested in Anthropic.