Atlassian Confluence Review: Create, Share, Collaborate

Transform Your Company Workflow with Confluence

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Atlassian Confluence Review
CollaborationCollaboration Software Reviews

Published: February 27, 2019

Rebekah Carter - Writer

Rebekah Carter

In the past, working together used to be as simple as pulling various members of your team together into the same room. Now, thanks to the rise of remote working and globalisation, if you want to unlock true teamwork, you need some extra help.

Confluence by leading communication company Atlassian is an advanced collaboration tool. Designed to take working together to a new level, Confluence gives businesses a way to align their workplace and team and ensure that every one is sharing the same valuable information. Confluence creates cohesion between company workflows, eliminates the overwhelm in the email inbox and banishes unnecessary meetings.

Here’s what you need to know about Confluence.

Features of Atlassian Confluence

Confluence is a shared collaboration workspace created by Atlassian. Atlassian is the company responsible for JIRA and Hipchat. If you already use either of those tools to keep your people connected, then you could benefit from adding Confluence to the mix.

This unique workflow tool is intended to connect your people to the information and resources they need to do their best work. Unlike most file-sharing and documentation tools, Confluence is highly collaborative and open, so you can create, collaborate, and manage information on anything from product launch plans to sales campaigns. Features include:

  • File sharing and annotation
  • Extensions and Add-ons
  • Rich text editor
  • Space directory
  • Hosted or On-Demand setup
  • Knowledgebase
  • Drag and drop editing
  • JIRA integration
  • Advanced calendar editing
  • Real-time dashboard updates
  • Custom layouts
  • Advanced Search
  • Task notifications
  • Unlimited spaces

The Confluence experience also integrates seamlessly with other elements of the Atlassian suite.

Benefits of Atlassian Confluence

Atlassian Confluence is a collaboration tool that helps teams to get work done faster. Whether you need to find crucial business information quickly, work together on team documents in real-time, or simply ensure better transparency within your team, Confluence is here to help. Benefits include:

  • A better way to work: With Confluence, every member of your team will be able to collaborate, regardless of where they are. Confluence makes it easier to create documents as part of a time, provide contextual feedback, and customise your platform experience to suit your individual needs. There’s even a native Confluence app available for mobile, where users can give feedback on documents, track team activity and more.
  • Simplify knowledge management: To run an agile team, today’s companies need organization and transparency. Confluence provides a central location where you can keep all of your team’s work accessible and organised, making it easier for people to find the information they need. With your knowledge base set up, your users can browse through documents by topic or share links to specific locations.
  • Integrate seamlessly with JIRA: Confluence works best when it’s combined with Atlassian’s other collaboration tool – JIRA. Together, HIRA and confluence make it easier to track issues and manage projects throughout your entire enterprise. With quick and simple task creation, your team can work more effectively together. There’s also plenty of additional ways that you can expand your Confluence experience with hundreds of add-ons available in the Atlassian marketplace.
  • Support collaboration anywhere: Stop relying on old-fashioned email to get jobs done. You can use Confluence to discuss, create, and manage tasks with your team in an easy-to-use hub. The tool features simple in-line comments, pinned notes, and even email alerts. Collaboration with today’s groups has never been easier.

Target Market & Regional Availability

Confluence is available around the world to anyone with access to Atlassian technology. Though Confluence would be particularly useful for mid-sized companies that have numerous employees to manage and empower each day, anyone could benefit from this simple content collaboration tool. There are even special pricing options available for small teams.

How to Buy & Pricing

The price for Confluence depends on how many users you have. For up to 10 users in the cloud, the cost starts at $10 per month as a special price for smaller teams. If you need something bigger (between 11 and 100 users), then you can expect to pay $5 per month, per user. If you have more than 100 users, you’ll need to speak to Atlassian about potential discounts. All Confluence packages are available for a free 7-day trial.

Finishing Thoughts: Pros, Cons, and Alternatives

Atlassian Confluence is a useful and straightforward tool for content management and team empowerment. If you’re searching for a way to bring your employees together in an efficient cloud environment, Atlassian Confluence could be the application for you. Ensure that your teams always have access to the information you need so that you can create better synergy among your workforce.

Pros:

  • Eliminate information overwhelm by bringing all your data together in the same place.
  • Keep remote and distributed employees together
  • Collect feedback on project and important reports
  • Access better transparency in your company
  • Create, organise and discuss tasks with your team instantly
  • Customise spaces for different groups in your business

Cons:

  • Search feature could be stronger
  • Multiple individuals can’t edit a page at the same time without saving over each other’s work
  • Formatting documents can be difficult at times

Alternative options to Confluence include:

  • Trello
  • Asana
  • Wrike
  • Workfront
  • Quip
  • Microsoft Teams
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