Cisco’s Formula for Mastering Modern Meeting Rooms

From AI Startup to Cisco Strategy: Tom Richards on Redefining Collaboration for 2025

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Published: August 29, 2025

Kieran Devlin

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In this episode of UC Today, host Kieran Devlin sits down with Tom Richards, Senior Director of Strategy and Planning at Cisco, to explore how Cisco is redefining the modern meeting room.

With a career spanning from AI startup founder to Cisco’s devices strategy and planning lead, Tom brings deep insight into the evolving challenges of hybrid work—and how Cisco’s technology is designed to meet them. Whether you’re an IT leader, facilities manager, or simply navigating the new rules of the workplace, this conversation offers a strategic roadmap worth your time. What does it take to earn the return-to-office commute in 2025? According to Tom Richards, it’s about intelligent simplicity at scale. In this insightful interview, Tom shares how Cisco devices and Webex software are delivering smarter, more inclusive meeting experiences—powered by AI, designed for hybrid, and ready for multi-platform deployment.

Key discussion points include:

  • The new rules of hybrid meetings: Why meeting equity means blending in-room and remote experiences seamlessly, not separately.
  • AI-ready hardware decisions: Why Cisco bet early on Nvidia chips, and how that powers real-time room optimization today.
  • Zero-touch deployment at scale: How Cisco devices configure themselves, integrate with facilities management, and run via Control Hub.
  • Interoperability without compromise: Supporting Webex, Microsoft Teams, Zoom, and Google—on one intelligent platform.

From streamlining thousands of room deployments in weeks to enabling real-time multilingual transcriptions, Cisco’s vision of the modern meeting room is as practical as it is powerful.

Watch the full interview to discover how Cisco’s strategy could help your organization scale smarter. 

Explore Cisco’s Room Devices and Control Hub for managing hybrid workspaces – https://www.webex.com/us/en/devices

Stay tuned to UC Today for more expert insights on the future of collaboration.

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