Fuze, the leading cloud communications provider for the modern enterprise, have announced a new integration with leading collaboration tool, Microsoft Teams. The Fuze integration for Teams improves the enterprise communication and collaboration experience by providing a handoff between both platforms when moving from Teams to Fuze for meetings and calls.
The integration also comes with Teams commands for one-click transition from chat to live calling or video. By combining the 20 million active users on Teams with the Fuze enterprise solution that stretches across 110 countries, this integration will lead to incredible levels of digital inclusivity.
Creating Simpler Collaboration Solutions
According to the SVP of Product for Fuze, Jed Brown, the company is committed to providing enterprises with fully-integrated and seamless experiences that eliminate the barriers to productivity. This ensures that workers can spend more of their time driving their company towards the future. The integration with Microsoft Teams is just the latest development in Fuze’s effort to deliver transformational cross-platform collaboration and boost workforce proficiency. By integrating with Teams, IT leaders will be able to move their full telephony solution into the cloud.
The Fuze and Microsoft Teams strategy aims to provide companies with all of the rich capabilities that they would expect from an on-premise solution, in a flexible cloud environment. Key benefits of the new offering include:
- Call everyone: With this integration, customers can launch calls to contacts, extensions and numbers from a Teams conversation or sidebar, with exceptional quality at all times
- Meet every time, anytime: Fuze’s integration with Teams enables users to create meetings quickly and easily. All they need to do is enter @Fuze into the chat field of a Teams conversation, and they can enjoy incredible HD audio and video quality on any device
The Fuze integration with Microsoft Teams will build on the companies intuitive unified communications and CC platform solution. The full environment enables for seamless transitions between multiple forms of communication, in an easy-to-access cloud environment.
The integration with Microsoft Teams is already generally available, with Call Escalation on the horizon.
