Meta Closes Workplace, Endorses Zoom’s Workvivo As Alternative

Meta is recommending Zoom-owned Workvivo - by Zoom as a migration-ready alternative

2
Meta Reportedly Shutters Enterprise Comms Arm Workplace
CollaborationLatest News

Published: May 14, 2024

Kieran Devlin

Meta is shuttering its enterprise communications business, Workplace, while recommending customers migrate to Workvivo By Zoom.

As first reported by TechCrunch, Meta is closing an iteration of Facebook that had been designed to facilitate communication and collaboration between business teams and external networks.

Meta intends to maintain the platform operationally until September 2025. Workplace will then be read-only until May 2026 before being entirely shuttered.

Meta’s Workplace Help Centre posted an update:

We’ve made the difficult decision to close Workplace from Meta, which will be going away in 2026. We understand that this decision will be disruptive to the businesses, organizations and partners that rely on Workplace every day. Our priority is to make the transition as smooth as we can.”

Workplace users can download their data, including profile information, posts, and chat messages, until May 31, 2026, using the “Download your data” button in settings, provided their Workplace admin has enabled this feature.

“Two weeks ago, I was asked about Workplace by Facebook,” analyst Dave Michels commented on LinkedIn. “I said I don’t think they are still around. Well, now they aren’t.”

The end of Workplace marks the conclusion of Meta’s decade-long ambition to create a new revenue stream, but communications and collaboration giants like Microsoft Teams and Slack overshadowed the platform. While Meta viewed Workplace as a “strategic asset,” according to TechCrunch’s source, “growth slowed down” after the pandemic and several key employees left. Meta reportedly intended to demonstrate decisiveness by “killing all non-core projects”.

It is unclear for now how many workers will be impacted by Workplace’s closing.

Meta Recommends Workvivo By Zoom As Migration Option

Meta is also recommending Workvivo as a migration-ready alternative. Workvivo was acquired by Zoom in 2023 and is now integrated across Zoom’s upgraded platform, also named Workplace.

“Since Workvivo joined the Zoom family, we’ve seen how powerful this platform is at engaging workforces and bringing culture to life – especially for frontline employees who may not have a desk or even an email address,” said Zoom CEO and Founder Eric S. Yuan following the news. “We are excited to support Workplace from Meta’s customers and help them reach their goals of reaching and engaging employees – whether they’re desk or frontline workers.”

To assist with customer transitions, Meta will partner exclusively with Workvivo as its preferred migration partner. Workplace from Meta and Workvivo will provide migration tools, and Workvivo will offer additional implementation services at no extra cost to support customers’ transition.

“We know that the news today may be disruptive for Workplace from Meta customers, but we’re so excited about the opportunity to support and help them,” added John Goulding, CEO and Founder of Workvivo. Meta has made a huge impact in this market, and we believe that Workvivo is the natural choice for Workplace from Meta customers to transition their employee experience platform.”

Corporate FinanceUCaaSUser ExperienceVideo ConferencingWorkplace Management

Speaker

Brands mentioned in this article.

Featured

Share This Post