The Top 10 Zoom Integrations for Team Collaboration

The 10 best collaboration aids from Zoom’s integration marketplace

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The Top 10 Zoom Integrations for Team Collaboration
CollaborationInsights

Published: March 4, 2022

UC Today Team

Zoom is among the world’s leading video communication and collaboration software tools. According to Okta’s 2022 report, it is among the top five “most popular apps” globally and the fastest growing app in the Asia-Pacific region. An important reason for its success is the availability of third-party connectors and integrations. These integrations allow users to associate Zoom with other business apps to access Zoom data from any tool.

Zoom has an extensive marketplace spanning a variety of business needs. These include industries like financial services, telehealth, education, etc. Its collaboration integrations help set up connected workflows so users can collaborate across mediums, no matter where they’re situated.

Here are the top 10 collaboration aids from Zoom’s integration marketplace that teams should use in 2022, in no particular order.

Google Workspace

Zoom integrates with the full suite of Google Workspace apps, including Gmail and Google Calendar. The integration allows users to schedule Zoom meetings from the Calendar app in one click, along with Zoom call details embedded in Gmail communication. It enables interoperability between Gmail contact lists and Zoom attendee lists, and users can automatically generate meeting details based on the attendee list, email subjects, and attachments.

Slack

Slack is one of the world’s leading collaboration tools. Its integration brings Zoom calls into channels and direct messages. The complete Zoom meeting experience can now run inside Slack, including participant summaries, meeting recordings, and phone calls. Users can type in the “/zoom call” command or add a dedicated Zoom Phone button to use the integration. The integration enables one-click actions to start meetings, join an existing discussion, and initiate a phone call.

Microsoft Teams

Teams is Microsoft’s flagship collaboration platform, with its video calling and conferencing capabilities. However, if you are a Zoom user, you can conduct Teams calls via Zoom instead of the platform’s native functionality. Once users have installed the integration, they can mention @Zoom to fetch a list of options. It allows attendees to join meetings, receive notifications through the Zoom chatbot, and make Zoom Phone calls. The integration will enable a dial-pad in Teams for those with a Zoom Phone license.

Dropbox Spaces

Dropbox Spaces is a designated Zoom app that provides more excellent functionalities than the average integration. Users can access the app while conducting meetings, and Dropbox will appear on the right pane, side by side with the ongoing Zoom call. The app allows users to take notes in real-time, assign action items, and link in-meeting communication with existing projects in Dropbox Spaces. Once the Zoom meeting ends, you will be able to retrieve all the information and files shared on Zoom.

Monday.com

Monday.com is a collaborative task management platform that makes it easier to track projects, assign action items, share files, and obtain a high-level view of team progress. Teams can use a Zoom integration to connect the video conferencing platform with their Monday.com account and centralize all the information. Users can link video calls with specific tasks and board items, and once a meeting ends, users can insert insights, files, and information from the Zoom call into a Monday task.

Asana App

Like Monday.com, Asana is another task and project management platform that drives collaboration for distributed teams. Its Zoom integration lets you create Asana tasks directly from a Zoom call, using the real-time app that appears side by side on the right pane. After the call, the integration will automatically fetch call recordings and transcripts from Zoom and store them in the linked Asana account. This makes all Zoom conversations searchable for future use.

Five9

Five9 is a CX provider used by teams in contact centers. Zoom has partnered with Five9 to build an integration between Five9’s contact center solutions and Zoom’s UC capabilities. Agents operating Five9 can now communicate with their coworkers on Zoom while in the middle of customer interactions. Coworker availability will be visible in real-time, and agents can initiate a one-click call via the Zoom integration. The feature enables expert support for contact center agents via Zoom.

Polly

Polly is a team survey app, and this Zoom integration brings live polling capabilities to video calls. Once users have installed it, they will open the Polly app alongside their video call and access polling functions. This can be useful when introducing new employees, gathering feedback, and conducting QA sessions during Zoom conferences. The companies have recently launched a new integration feature that lets users draft surveys ahead of time and schedule them for future meetings.

Lucidspark Whiteboard

Lucidspark is a visual collaboration platform that provides users with a digital whiteboard for asynchronous collaboration. Its Zoom integration lets Lucidspark users share their existing boards with meeting attendees. Once the board is shared, all attendees will access its contents, add their ideas, rearrange board elements, and share feedback without closing their Zoom window.

One can also use Lucidspark Breakout Boards to launch Zoom sessions for smaller groups.

Trello

Trello is another board-based task and project management app, like Asana and Monday.com. Its Zoom integration is slightly different, as it operates through a Trello chatbot. Users can ask the bot to perform everyday Trello tasks directly from the Zoom interface without switching windows. The integration links a specific Trello board to a Zoom chat channel so that chat participants can add cards, make comments, and view board details from Zoom.

Apart from these 10 integrations, the marketplace includes hundreds of collaboration enablers covering tools like Dialpad, Box, ClickUp, and several other collaboration solutions. The integrations are available for free, provided one has a Zoom account and a subscription for the relevant collaboration tool.

 

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