Leaders in the video communication and collaboration landscape, Zoom, recently announced a new partnership with Lumen Technologies. The companies are joining forces to allow Lumen to offer Zoom technology as a crucial component of its UC&C suite. Lumen will be providing enhanced services around the Zoom best-in-class video-first UC platform to a growing global customer base.
Zoom and Lumen are excited to be working together on this new endeavour. Both companies are committed to improving the way that people to communicate. The recent partnership will allow Lumen and Zoom to provide enhanced customer success, delivery, and managed services solutions to companies using Zoom, to deliver outstanding experiences throughout the customer journey.
Lumen will also use its fantastic network to deliver boosted quality experiences, and updated network security alongside Zoom’s own built-in safety features.
Driving Amazing Collaboration Experiences
Lumen, a company focused on using technology to enhance the way that people live and work, has been helping Zoom to deliver great experiences for some time now. According to the Chief Marketing Officer for Lumen, Shaun Andrews, Lumen supports Zoom in bringing happiness to millions of customers across the globe. Lumen’s platform for cloud-connected infrastructure is a fantastic steppingstone in the Zoom journey.
As Unified Communication and Collaboration experiences become more essential to businesses everywhere, Lumen is thrilled to be announcing its new partnership with Zoom. By working with the world’s best-known tool for video collaboration, Lumen can take its offering to the next level. Andrews noted that partnering with Zoom means offering worldwide customers an industry-leading platform for enterprise video communications.
At the same time, customers who benefit from the partnership will also get access to Lumen’s highly immersive and connected global network infrastructure, as well as white-glove global service wrappers. This is a fantastic addition to the UC portfolio, and one that addresses a growing need in the UC space for companies everywhere.
Bringing More Customers to Zoom
For Lumen, the partnership with Zoom is an excellent opportunity to combine its global network infrastructure, service solutions, and security offerings with amazing video tools. For Zoom, Lumen offers a way to expand the reach of the platform even further.
According to CRO of Zoom, Ryan Azus, the team is excited to be ensuring wider availability of the Zoom platform with Lumen’s help. Customers assume that they’ll have access to the Zoom platform instantly when they need it, and Lumen can help to provide this peace of mind.
