Workvivo by Zoom has launched Workvivo AI to enhance the employee experience.
Workvivo AI, which Zoom affirms is seamlessly integrated into the Workvivo platform and powered by Zoom AI Companion, is pitched to help teams operate more efficiently and with more significant impact. Internal comms and HR leaders, along with other platform admins, can leverage Workvivo AI to streamline routine tasks, freeing up time to focus on more strategic initiatives.
Smita Hashim, Chief Product Officer at Zoom, commented:
Zoom customers have been loving Zoom AI Companion, and Workvivo AI will be a great value add for Workvivo. Customers of both Zoom and Workvivo will benefit from an excellent experience due to the shared AI infrastructure behind AI Companion and Workvivo AI. Workvivo AI will be available for Workvivo customers at no extra cost, aligning with our Zoom AI philosophy that all of our customers should benefit from generative AI.”
Workvivo and Zoom outline that organisations also have the freedom to tailor their use of AI within Workvivo. Admins can set role-based permissions, customising access to specific AI features across different employee groups to align with their unique needs and responsibilities.
Built on Zoom’s robust AI infrastructure—the same technology that powers Zoom AI Companion—Workvivo AI is included at no extra cost for customers on paid Zoom plans.
“Workvivo AI has been built with intention and designed specifically to enhance the experience of Workvivo, a human-first platform designed to foster human connection,” said Andrea Graham, Head of Product and Engineering at Workvivo by Zoom.
“We often hear from our customers that internal communications and HR leaders are buried in repetitive, transactional tasks that stop them from being strategic in their roles. Workvivo AI will help these teams focus on the bigger picture by accelerating repetitive tasks like content creation. We are so fortunate to have a strong AI team and infrastructure to rely on as a Zoom company to ensure that Workvivo AI is secure, scalable, and easy to use for our customers.”
More Information on Workvivo AI
Workvivo AI is tailored to enhance the employee experience by making it easier to access information, create content, and engage with the platform.
Zoom and Workvivo say that organisations can maximise the value of Workvivo AI by integrating their own native content into the platform. Users will be able to find company-related information, helping to reduce the volume of support tickets and improve overall navigation and adoption of Workvivo.
In addition, Workvivo AI supports content creation across the platform. Users can generate everything from company updates and employee shout-outs to full employee surveys—all based on simple prompts—streamlining communication and boosting engagement.
For example, companies can upload internal blog posts about HR policies or upcoming events directly to the Workvivo AI assistant’s Help Center. This creates a more tailored and relevant experience for employees, enabling the AI to deliver answers that reflect the organisation’s specific culture, updates, and priorities.
With the help of the AI assistant, users can smoothly transform ideas into polished communications updates in seconds. At the same time, Workvivo AI helps break down organisational silos by providing quick, automated access to support, making information more accessible across teams and departments.
The combined company asserts that the upgrade will boost productivity by surfacing key information, highlighting top priorities, and transforming interactions into meaningful actions. The end result intends to be a smarter, more intuitive workflow that helps users focus on creativity, collaboration, and connection.
Top 10 New, Transformative Zoom AI Companion Features Revealed at Enterprise Connect
Last month’s Enterprise Connect was a significant showcase for Zoom AI Companion’s latest round of transformative feature updates.
These include advanced agentic capabilities designed to transform workplace productivity. These new features enable AI Companion to autonomously perform multi-step tasks, such as scheduling meetings and generating documents, streamlining workflows and allowing users to focus on more strategic activities.
A notable addition is the AI voice recorder, which can transcribe and summarise in-person discussions, ensuring that key information is captured seamlessly. Furthermore, Zoom introduced customisable AI avatars capable of attending meetings and delivering messages on behalf of users, offering a personalised touch to virtual interactions.
These innovations are part of Zoom’s broader strategy to integrate sophisticated AI across its platform, enhancing user experience and operational efficiency. The AI Companion’s core features remain available at no additional cost to Zoom Workplace subscribers, while the customisable add-on, including personalised avatars, is offered at $12 per user per month.
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