Wondering how Zoom Workvivo AI benefits businesses? It’s all about enhancing the employee experience. Launched at Zoomtopia 2025, Workvivo AI draws on the power of Zoom’s AI Companion, to enhance the capabilities of the employee-focused experience platform.
Overall, this solution is designed to make it easier for employees to access information, create content, and achieve higher levels of productivity and efficiency. After all, Workvivo is all about employee engagement. It’s designed to help companies understand their employees’ needs and feedback.
Workvivo AI and a host of other updates coming to the platform, like AI employee analysis, will help with that.
How Workvivo AI Benefits Employees: Enhancing EX
Workvivo AI is still in its early stages of development, with plenty of upgrades no doubt on the horizon. For now, it’s focused on making employee lives easier. This tool will help users find relevant information, get support instantly, and even create content across the Workvivo platform.
It’s not just for everyday staff members either. Zoom and Workvivo say that administrators can use the system to reduce and simplify repetitive tasks.
Making Content Creation Effortless
Content is a big part of the Workvivo experience, from newsletters and company updates to announcements, help desk articles, and more. Unfortunately, creating that content can take a lot of time and effort.
Workvivo AI now allows users to generate all kinds of content that is aligned with their specific voice and company culture. The writing assistant can suggest post ideas or draft entire articles or newsletters. Users can even adjust the length or tone of the message with a couple of clicks. This makes it easier for employees and teams to connect and communicate.
Plus, it helps to ensure that the Workvivo platform is filled with content that actually benefits team members, whether it’s articles about PTO policies or quick news updates. Employees who feel informed and in the loop are more productive and engaged.
Providing Comprehensive Conversational Support
Employees often have many questions. Some are queries they send straight to your IT helpdesk, about potential software issues or troubleshooting techniques. Others are questions for your HR team, about schedule changes or benefits. Answering all of those questions, particularly when you have a large team, can be difficult.
Zoom Workvivo AI benefits teams by giving them access to an always-on source of conversational support. Companies can upload valuable information about their policies or tools into the database, which the AI bot can then use to answer questions 24/7.
This does more than improve the employee experience by ensuring team members get valuable answers faster. It also makes workplaces more efficient. HR and IT teams spend less time answering repetitive questions and more on strategic work. Employees spend less time sitting in limbo while waiting for insights on addressing a sign-in error or updating an app.
Improving the Workvivo Platform Experience
One of the biggest ways Zoom Workvivo AI benefits employees is by helping them make the most of their platform. Although Workvivo already aligns business information, communication apps, and updates in one platform, companies can still waste a lot of time searching for the right information.
Workvivo AI addresses that. With the companion assistant, companies can instantly get links to onboarding tutorials, articles within the Workvivo help center, and more, based on their specific needs. That means they spend less time searching through intranet pages.
Companies can even personalize each employee’s experience. For instance, with role-based access, Workvivo AI can tailor everything from updates to support resources to an employee’s role, department, or location. This kind of intelligent filtering improves user experience and helps cut down on information overload, which causes serious stress for 74 percent of employees.
Streamlining Feedback Collection
The best way to improve the employee experience is to speak to your team members. Gathering insights about what employees like and don’t like about their day-to-day processes is the first step in creating a better environment for everyone.
With Workvivo AI, business leaders don’t necessarily have to spend hours crafting questionnaires or hosting one-on-one meetings with each team member. The intelligent assistant can generate a survey in seconds based on your company and workflows. It can even reach out to team members at specific times to capture real-time thoughts during critical events.
The AI-generated surveys can also help strengthen response rates, with various question types and smart prompts encouraging employees to share insightful answers.
What’s Next for Zoom Workvivo AI?
While Workvivo AI isn’t the “same” as Zoom AI Companion, it does draw on the same AI technology. This means that as Zoom’s intelligent roadmap evolves, Workvivo AI will transform with it. That means we could see more features taken from Zoom’s internal AI assistant appearing in Workvivo in the years ahead.
For instance, during Zoomtopia, Zoom announced new features for automated meeting agendas, live note-taking in Zoom meetings, personalized AI coaching, intelligent calendar management, and task management. All of which could benefit Workvivo users.
Plus, there’s a good chance this technology will integrate with the other AI enhancements Workvivo is making. This year, for example, they introduced their new intelligent employee insights tool, which helps streamline the analysis of survey responses and feedback.
Another exciting development is deeper third-party integration. Soon, Workvivo AI will connect more tightly with platforms like Slack, Microsoft Teams, and learning management systems. That means less toggling between apps and more unified, cross-platform workflows.
Expanded language support and enhanced accessibility features could also be on the horizon. This will make Workvivo AI even more inclusive for global teams and frontline workers.
Getting Started with Zoom Workvivo AI Benefits
Workvivo AI is a fantastic upgrade to an already impressive workforce engagement platform. It’s available now at no extra cost for customers on Zoom’s paid workplace plans, and works alongside Zoom’s own intelligent tech.
Workvivo AI will help your teams create and share content faster, troubleshoot issues instantly, and stay engaged in the workplace. As Zoom continues investing in cutting-edge AI solutions, the benefits of this offering will undoubtedly continue to grow.
