Zoom‘s AI Companion solution has received FedRAMP authorisation, complementing Zoom for Government’s list of authorised solutions.
Zoom has announced that its AI Companion has received authorisation from the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB) as a JAB Moderate system. Zoom outlines that this new approval complements the list of approved products under Zoom for Government, which it says illustrates the company’s dedication to serving the US government sector.
“At Zoom, we are dedicated to bringing quick availability to Zoom products to market by first and foremost understanding our customers’ needs for specific industry solutions,” said Matt Mandrgoc, Head of US Public Sector at Zoom.
We received this certification on an expeditious timeframe, which further demonstrates our continued commitment to our US government customers and we look forward to continuing to add new customer-focused solutions to the Zoom for Government platform in the future.”
Zoom outlines that US federal agencies, state and local municipalities, and approved businesses and organisations that support US government missions with paid Zoom accounts can now access a FedRAMP-authorised, secure AI offering within the familiar Zoom experience.
FedRAMP offers a standardised approach to security authorisations for Cloud Service Offerings, aiming to foster a public-private partnership to drive innovation and enhance the security of information technologies. Meanwhile, JAB consists of CIOs and Authorising Officials from the Department of Defense (DOD), Department of Homeland Security (DHS), and General Services Administration (GSA).
Zoom for Government was initially FedRAMP authorised in March 2019 and received collective JAB approval in July 2023. In June 2024, Zoom Contact Center achieved its FedRAMP JAB certification as part of the Zoom for Government platform.
What Else Has Zoom Been Up To Recently?
Earlier this month, Zoom appointed Apple executive Mike Fenger as an independent director on its Board of Directors.
Fenger, Apple’s Vice President of Worldwide Sales, is responsible for overseeing the company’s global product sales. According to Zoom, his team plays a vital role in helping customers discover products they love. Fenger was credited with building strong partnerships with telecom companies and consumer electronics resellers while enhancing customer relationships in the enterprise, education, and government sectors.
Meanwhile, in August, Zoom announced the addition of AI-powered smart name tags intended to enhance meeting engagement and inclusivity.
Now available in public beta for Zoom Rooms, this feature leverages AI to assign name tags to individuals in a Zoom Room automatically. The aim is to improve the virtual meeting experience by allowing remote participants to quickly identify who is in the room, fostering more connected and seamless interactions.
