As the smartphone has emerged as a standard part of day-to-day life, public payphone boxes have become a relic of a time gone by. While you might have βfondβ memories of hiding out in a payphone box to avoid the rain or phoning your parents to let them know youβll be home late, thereβs a good chance you havenβt touched one of those germ-infested phones in almost a decade.
Once, the UK was home to about 92,000 pay phone boxes, all run and managed by BT. Since then, weβve fallen to about 40,000 in total, and most of those just arenβt making any money. With that in mind, BT has decided to remove the unwanted boxes from our streets once and for all.
Why Not Destroy all Payphone Boxes?
Approximately 20,000 payphone boxes will be officially torn down by the time we hit 2022. It makes sense when you think about it. The current boxes are costing BT about Β£6 million in repair costs a year β thatβs money they could be investing in dozens of new opportunities.
So, if payphones are so costly, why are we keeping any of them? The simple answer is that theyβve been around for so long that theyβre becoming harder to get rid of. A lot of people still consider the red phone box to be the iconic symbol of Britain, and about 2,400 of the payphone boxes we have on our streets today have been officially classified as βGrade 2β historical buildings. In other words, you canβt just tear them down.
Even with a decline in payphone usage of around 90% over the last decade, weβre not going to be able to get rid of all the boxes in Britain β which could be great news if youβre caught in a storm without an umbrellaβ¦
The Unfortunate Aftermath

Unfortunately, the Β£6 million that BT is saving on its payphone maintenance, might not be going towards more positive initiatives like improving broadband speed and implementing fibre across the country. Instead, it looks like BT will be replacing over 1,000 of those phones with their new βInLinkUKβ smart kiosks.
As weβve mentioned before here at UC Today, there is a possibility that these kiosks could be beneficial for modern communities, but thereβs a much better chance that theyβre going to end up being a huge waste of money. Sure, they can offer public WiFi in a shared capacity, and deliver free UK phone calls, and you can even charge your phone from one if youβre willing to stand around at a USB port for half an hour β but we donβt think theyβre going to get a great deal of love.
Ultimately, these smart kiosks may be the phone box of the future, but that just means that in another decade or so, weβre going to be talking about the cost involved with taking those down, too.
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