Channel partners are an essential component in delivering effective unified communications and collaboration technology to businesses of all sizes.
But, like enterprises themselves, it’s important channel partners stay ahead of the curve.
UC Today is proud to present the latest edition of our Big UC Partner Update series – an exclusive platform where executives from leading UC&C vendors and channel partners reveal their roadmaps for 2024.
The Big UC Partner Update series features executives from industry giants, including Gamma, CallCabinet, Dstny and Intermedia.
These leaders will not just share their latest offerings but also provide a sneak peek into their vision for the future of unified communications and collaboration.
In 2024, this series will showcase the latest innovations and strategies shaping the UC&C landscape in this fast-evolving digital era where collaboration tools play a critical role in driving business success.
Daryl Pile, Managing Director – Channel at Gamma, discussed the innovations in Gamma’s product roadmap, which includes enhancing flexibility and efficiency in UCaaS solutions, introducing new collaboration services around Webex, and improving AI-driven features for transcription and analytics.
Pile also touches on the all-important digital switch-on and emerging technologies around IoT and cybersecurity
Elsewhere, Paul Martin, Head of Global Sales at Landis Technologies, discusses the challenges facing partners, such as integrating AI into their solutions and ensuring that Microsoft Teams meets all the needs of their customers.
He also outlines Landis Technologies’ focus focusing on improving their contact centre solutions with features like chat integration and AI tools.
Meanwhile, Intermedia COO Jonathan McCormick, highlights how partners are being disintermediated from customers by pure-play cloud providers as a significant challenge. He emphasizes the importance of a cloud strategy for partners to maintain customer ownership. They discuss the role of AI, viewing it as both an opportunity and a risk depending on the partner’s approach.
Access the Big UC Partner Update series to stay informed on the latest innovations, whether you’re a professional in the industry or a decision-maker in your organization.
Stay tuned as we take a deep dive into the minds of these executives. We will explore their insights, aspirations, and the technologies that will redefine the way we collaborate. This series promises to shed light on the latest product developments and offer a comprehensive understanding of the thought processes driving these advancements.
Don’t miss the chance to gain first-hand industry knowledge from top vendors. View the full series here.
