Poly, Utelogy Deliver Poly Lens Integration to Enhance Unified Tech Management

Utelogy users can now harness the power of the Poly Lens API, enabling enhanced operational functionality across supported HP and Poly devices

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Poly, Utelogy Deliver Poly Lens Integration to Enhance Unified Tech Management
Meeting Rooms and DevicesLatest News

Published: April 3, 2025

Kieran Devlin

HP Poly and Utelogy have partnered to enhance unified technology management through ongoing Poly Lens support.

Utelogy Corporation, a vendor of AV and UC technology management, monitoring, control, automation, and analytics for the connected workplace, has announced its integration with Poly Lens, a cloud-based device management platform.

Through this partnership, Utelogy users can harness the power of the Poly Lens API, enabling enhanced operational functionality across supported HP and Poly devices. The collaboration between Utelogy and its long-standing Utelligence partner, HP | Poly, is pitched as revolutionising AV management by integrating advanced monitoring and control capabilities from Poly Lens into the Utelogy platform.

Robert Manassero, Director of Software Product Management at HP Hybrid Systems, said:

We are excited to partner with Utelogy to bring enhanced monitoring and control capabilities to our users. By integrating the power of the Poly Lens API’s with Utelogy’s platform, we are providing our customers with a seamless experience that ensures their systems are always optimized for performance and efficiency. This collaboration underscores our commitment to delivering innovative solutions that meet the evolving needs of the connected workplace.”

With this update, both companies say users gain deeper visibility into critical device metrics, including call status, device models, serial numbers, room and device identification, firmware versions, and overall system health and usage. This enhanced monitoring capability aims to enable IT teams to optimise performance and implement proactive maintenance across all Poly Lens-supported devices, spanning video systems, phones, and personal collaboration tools.

By integrating with Utelogy, organisations can extend their control over Poly devices, streamlining remote management through a unified interface. This includes executing OS updates, initiating device reboots, and accessing advanced administrative functions. These capabilities play a vital role in preserving system integrity, enhancing security, and minimising downtime—ensuring seamless and efficient AV operations.

“By integrating with Poly Lens, we are enhancing our commitment to providing a software-centric, hardware-agnostic platform that empowers organisations to fully harness their AV and UC investments,” added Nicole Corbin, VP of Product at Utelogy Corporation. “This partnership emphasises our focus on sustainability and innovation, allowing our customers to manage their technology ecosystems remotely and proactively.”

What Else Has HP Poly Been Up to Recently?

At CES 2025 in January, HP introduced a range of new products and services designed to enhance hybrid work, flexible workspace management, and overall productivity. Among the key announcements were several advanced docking stations built to deliver premium workplace connectivity, streamlined management, and robust security.

A standout innovation is the HP Thunderbolt 4 G6 Dock series, featuring HP Quick Connect technology. Using Bluetooth, these docks detect approaching PCs, instantly waking connected displays and accessories for a frictionless workflow. HP unveiled three models tailored to different professional needs: the HP Thunderbolt 4 100W G6 Dock for mainstream users, the HP Thunderbolt 4 Ultra G6 Dock with 180W for creative professionals, and a 280W version designed for technical specialists and power users.

That same month, HP Hybrid Systems and Poly signed a deal with TD Synnex to distribute its full range of hybrid work and collaboration solutions in the UK.

TD SYNNEX has expanded its portfolio to include all HP Hybrid Systems and Poly endpoint devices and peripherals for UK partners. Through TD SYNNEX Maverick, professional audiovisual and systems integrator partners can now access pre-sales consulting, installation services, and ongoing support for HP | Poly’s immersive meeting room solutions.

Meanwhile, in September, HP introduced a range of new AI-powered Poly solutions aimed at elevating video conferencing and hybrid collaboration.

Unveiled at its 2024 HP Imagine event, the latest innovations include upgraded Poly Studio Video Bars, a major enhancement to the Poly VideoOS platform, and the launch of Poly Labs—an initiative dedicated to AI-driven collaboration experimentation. Leading the lineup, HP expanded its AI-enabled multi-camera video conferencing solutions with the debut of the Poly Studio X32 and Poly Studio X72 all-in-one video bars alongside the premium Poly Studio V32 and Poly Studio V72 USB video bars.

 

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