Vlad Shmunis
CEO · RingCentral
82 stories · newest first
Could RingCentral’s Voice AI Become the New Front Door for UCaaS?
RingCentral’s Q4 FY2025 earnings call highlights “agentic voice AI,” with AI-utilising ARR nearing 10% and AIR reaching 8,300 customers
Marcus Law · 23 Feb 2026
RingCentral Launch RingWEM as Earnings Ride High on AI Sentiment
RingCentral AI-powered workforce engagement platform RingWEM AI-powered unveiled alongside strong quarterly results that reinforce the company’s accelerating AI-driven growth strategy.
Kristian McCann · 4 Nov 2025
Customers, Channel and Partners: What RingCentral and NiCE Partnership Extension Signals
RingCentral has announced a multi-year extension of its decade-long partnership with NiCE as they strengthen their collaboration around RingCentral…
Kristian McCann · 6 Aug 2025
RingCentral Earnings Call Delivers Strong Results as RingCX and AI Receptionist Push 1,000 Seats
Why it matters: RingCentral’s RingCX and AI Receptionist are driving growth, with 1,000 seats and strong Q1 results. Published on UC Today, the UCaaS and CCaaS
Kristian McCann · 9 May 2025
The Ultimate RingCentral Guide: Features, Pricing, and More
This RingCentral guide shows why its UC and contact centre suite, AI tools and cloud phone system matter for buyers.
Kristian McCann · 7 Mar 2025
Cox Business Launches New UC Solutions Underpinned by RingCentral Capabilities
Cox Business has announced the creation of its new UC solution, brought about through a partnership with RingCentral.
Kristian McCann · 4 Mar 2025
Big UC News From Amazon, Zoom, Avaya, and RingCentral
Amazon Is Shuttering Chime, Adopts Zoom for Meetings AWS is shuttering its UCaaS offering, Chime, catalysing further discussion about the UCaaS space’s…
Kieran Devlin · 21 Feb 2025
RingCentral Promotes Kira Makagon To President, COO, To Drive Innovation
RingCentral has promoted Kira Makagon to President and COO with the remit of driving innovation and growth.
Kieran Devlin · 21 Feb 2025
RingCentral Goes Down – Is It Time to Rethink Your Continuity Strategy?
RingCentral’s outage exposed CCaaS continuity risk for Avaya Cloud Office users. Published on UC Today, see RTO, RPO and backup steps.
Kristian McCann · 23 Jan 2025
Announcing the Finalists for the UC Leaders Awards 2024
We’re excited to announce the finalists for the inaugural UC Leaders Awards! These awards celebrate excellence in unified communications, and for the…
Rob Scott · 7 Nov 2024
Zayo, RingCentral Partner On Advanced Enterprise Comms Service
Zayo and RingCentral launch Zayo UC+ with RingEX and RingCX, adding secure AI cloud comms, UCaaS and contact centre.
Kieran Devlin · 10 Sept 2024
Mitel and RingCentral End Exclusive UCaaS Partnership
Mitel and RingCentral have ended their exclusive unified-communications-as-a-service (UCaaS) partnership, CEO Vlad Shmunis has revealed.
Tom Wright · 2 Aug 2024
4 Takeaways From Avaya ENGAGE 2024
Avaya ENGAGE 2024 showed why buyers should watch its AI, RingCentral, Zoom, LivePerson and Edify moves across AXP and Aura.
Tom Wright · 21 May 2024
Avaya and RingCentral Launch Hybrid Solution, Expand Partnership
Why it matters: Avaya and RingCentral’s hybrid solution lets Aura and ACO users work across on-prem, private cloud and public cloud. Published on UC Today, it a
Rhys Fisher · 13 May 2024
Big UC News from RingCentral, 8x8, Microsoft and Alianza
Why it matters: RingCentral’s record UCaaS deal, 8x8’s CCaaS and CPaaS shift, Microsoft’s MAI-1 AI model and Alianza CLOUDEDGE show where UC is moving. Publishe
Kieran Devlin · 10 May 2024
RingCentral Celebrates Largest Ever UCaaS Deal
RingCentral’s record 40,000-seat UCaaS deal shows why buyers should care about Teams Phone wins, RingEX, RingCX and RingSense AI.
Kieran Devlin · 8 May 2024
RingCentral Launches RingEX To Enhance the Employee Experience
RingCentral launches RingEX with RingSense AI to add real-time notes, summaries and AI search across calls, SMS and meetings.
Kieran Devlin · 25 Mar 2024
RingCentral, Optus Partner on Empowering Enterprise Comms
RingCentral and Optus have partnered to deliver a new solution that will empower communications for Australian businesses.
Kieran Devlin · 12 Mar 2024
Big UC News From Google, RingCentral, Microsoft, Vonage and AWS
Google Gemini, RingCentral, Microsoft, Vonage and AWS updates could reshape UC and automation. Published on UC Today.
Kieran Devlin · 23 Feb 2024
RingCentral Boasts of Five-Figure UCaaS Seat Wins
RingCentral’s 20,000-seat UCaaS wins show enterprise growth matters for Microsoft Teams buyers, with RingCX, CCaaS and ARR topping $1bn.
Tom Wright · 21 Feb 2024
Big UC News from Microsoft, RingCentral and OpenAI
Microsoft Teams Lands on Android Auto Soon, While Microsoft and OneMeta Partner on Teams Translation Service Microsoft Teams is coming to Android Auto in…
Kieran Devlin · 12 Jan 2024
RingCentral Elects Former Twitter CFO to Board
Why it matters: RingCentral adds ex-Twitter CFO Ned Segal to its board as it pushes UCaaS, CCaaS and RingSense AI growth. Published on UC Today.
Kieran Devlin · 9 Jan 2024
Big UC News from RingCentral, Microsoft, OpenAI and NEC
RingCentral’s CEO return, Microsoft/OpenAI CMA probe, NEC’s UNIVERGE BLUE AI Assistant and the EU AI Act reshape UC. Published on UC Today.
Kieran Devlin · 15 Dec 2023
RingCentral: Vlad Shmunis Returns as CEO
RingCentral Founder Vlad Shmunis has returned as its CEO four months after resigning from the post.
Kieran Devlin · 12 Dec 2023
RingCentral's Positive Quarter Powered By 'Strong Traction' in AI Products
RingCentral’s AI products drove Q3 growth, with RingCX, RingSense and UCaaS boosting revenue. Published on UC Today, with Hopin and SMB focus.
Kieran Devlin · 7 Nov 2023
RingCentral, Vodafone Launch UC and Collaboration Solution in Spain
RingCentral and Vodafone launch One Net Unite in Spain, bringing cloud UCaaS, messaging, video and collaboration for hybrid work.
Kieran Devlin · 1 Nov 2023
Leading Property and Casualty Broker Signs up to RingCentral
NFP has chosen RingCentral MVP and Contact Centre to unify 8,000 staff and 600 agents, improving compliance, AI and analytics.
Kieran Devlin · 13 Sept 2023
Big UC News from RingCentral, Verizon, Zoom, Slack and Microsoft
Why it matters: RingCentral named a new CEO, beat Q2 guidance and launched RingCX and RingSense for Phone; Verizon is sunsetting BlueJeans, and Zoom faces TOS a
Kieran Devlin · 11 Aug 2023
RingCentral Stock Plunges After CEO Stands Down
RingCentral stock fell by 18.6 percent on Tuesday after the news that Founder and long-term CEO Vlad Shmunis was standing down was revealed during the…
Kieran Devlin · 9 Aug 2023
'Another Solid Quarter' as RingCentral Earnings Surpass Guidance
RingCentral has surpassed its guidance for the quarter, with total revenue increasing 11 percent year over year to $539 million.
Kieran Devlin · 8 Aug 2023
RingCentral Announces New CEO
Why it matters: RingCentral names Tarek Robbiati CEO as Vlad Shmunis shifts to Executive Chairman, with RingCX AI contact centre and Hopin events.
Kieran Devlin · 8 Aug 2023
RingCentral Launches AI-Powered CCaaS RingCX, RingSense for Phone Announced
RingCentral’s AI-powered RingCX and RingSense for Phone add omnichannel CCaaS, UCaaS, Salesforce and Zendesk insights. Published on UC Today.
Kieran Devlin · 8 Aug 2023
Big UC News from RingCentral, Slack, Atos and Sangoma
Why it matters: RingCentral, Slack, Sangoma and Atos moves signal shifts in UC, AI, virtual events, cloud communications and Eviden. Published on UC Today.
Kieran Devlin · 4 Aug 2023
RingCentral Acquires Virtual Events Assets From Hopin
RingCentral’s Hopin assets deal expands video meetings and virtual events with Hopin Events and Session. Published on UC Today.
Tom Wright · 2 Aug 2023
RingCentral to Double India Headcount Over Next Year
RingCentral is aiming to double its employee headcount in India to 400 over the next year.
Kieran Devlin · 25 Jul 2023
RingCentral Launches Cloud Telephony Service in India
Why it matters: RingCentral is bringing compliant cloud telephony to India, giving multinationals cloud phone, UCaaS and Teams calling access. Published on UC T
Kieran Devlin · 27 Jun 2023
RingCentral and 8x8 Stocks Surge as Acquisition Murmurs Resurface
Sylebra stake filings sent RingCentral and 8x8 higher on merger talk. Buyers should watch UCaaS, CCaaS, AI and Teams 2.0.
Kieran Devlin · 30 May 2023
Big UC News from Microsoft, RingCentral, 8x8 and Google
Microsoft Copilot expands to 600 businesses, while RingCentral, 8x8 and Google signal UC and AI shifts. Published on UC Today.
Kieran Devlin · 12 May 2023
'A Solid Start to the Year' – RingCentral CEO
RingCentral beat Q1 guidance with 14% revenue growth, as Teams 2.0, RingSense and UCaaS/CCaaS upgrades bolster profitability and Microsoft Teams integration. Pu
James Stephen · 10 May 2023
RingCentral Launches RingSense AI Platform
RingCentral has launched a generative AI platform that it says will let businesses turn conversation data into powerful insights.
Tom Wright · 27 Mar 2023
Big UC News from Avaya, RingCentral, Cisco, Microsoft, and Twilio
From bankruptcy announcements to the retirement of enterprise social networking services, here are some extracts from popular news stories this week.
Ryan Smith · 17 Feb 2023
RingCentral is 'Executing Well in the Current Environment' to Drive Growth - CEO
RingCentral grew revenue 25% to $1.99bn and expanded Avaya and AWS deals, strengthening UCaaS and CCaaS cloud migration. Published on UC Today.
Ryan Smith · 16 Feb 2023
Zoom Lays Off Over 1,000 With Up to $68M in Charges
Zoom cuts 1,300 jobs and faces $50m-$68m in charges as video conferencing demand slows; UC Today covers the restructure and leadership pay cuts.
Jonny Wills · 8 Feb 2023
‘RingCentral Approaches 8x8 about a Take-Over'
RingCentral’s reported 8x8 takeover talks matter for UC buyers watching UCaaS consolidation, as RingCentral and 8x8 weigh valuation, layoffs and growth. Publish
James Stephen · 22 Nov 2022
Big UC News from Microsoft, Zoom, RingCentral, and Avaya
Why it matters: Microsoft Teams goes GA on Linux, Zoom adds Mail and calendar, RingCentral cuts 10% and Avaya names an interim CFO. Published on UC Today.
James Stephen · 11 Nov 2022
RingCentral Announces Layoffs Despite Strong Quarter
Despite strong Q3 growth, RingCentral is cutting 10% of staff. Published on UC Today, the cloud communications and contact centre vendor saw revenue rise.
James Stephen · 10 Nov 2022
Big UC News from Google, Cisco, RingCentral, Ribbon, and Deltapath
Why it matters: Google, Cisco, RingCentral, Ribbon and Deltapath show cloud UC momentum, free Teams voice calls and fresh funding. Published on UC Today.
James Stephen · 19 Aug 2022
RingCentral MVP Hits Five Million Paid Seats
The unified communications and collaboration application ‘RingCentral MVP’ has reached the milestone of five million paid seats.
James Stephen · 15 Aug 2022
RingCentral Doubles Strategic Partner Seats
RingCentral’s strategic partner seats doubled, showing why Avaya, Mitel and Vodafone Business UC matter for enterprise growth and buyer choice.
Ryan Smith · 3 Aug 2022
UC Leader of the Year: Who’s Won Before?🏆
Why it matters: UC Awards finalists show how Zoom, Cisco, RingCentral and Avaya leaders shaped UCaaS and collaboration. Published on UC Today.
Tom Wright · 14 Jun 2022
What Is RingCentral MVP?
RingCentral MVP unifies messaging, video and cloud PBX, with AI, hybrid work tools and integrations for buyers.
UC Today Team · 29 Mar 2022
Big UC News from Zoom, Alcatel-Lucent Enterprise and RingCentral
Why UC buyers should care: Zoom, Cisco and ServiceNow are backing Genesys and Mio, while Alcatel-Lucent Enterprise launches CCaaS and RingCentral shifts.
Tom Wright · 13 Dec 2021
RingCentral Loses COO
Cloud communications provider RingCentral is losing its President and Chief Operating officer Anand Eswaran (pictured), less than two years after he was…
Antony Savvas · 9 Dec 2021
BIG UC NEWS From Slack, RingCentral and Microsoft
RingCentral, Mitel, Microsoft and Slack updates show how UCaaS, Teams and Salesforce changes affect cloud migration and collaboration.
Marian McHugh · 12 Nov 2021
RingCentral and Mitel Form UCaaS Partnership
RingCentral and Mitel’s UCaaS partnership gives Mitel’s 35 million users a path to RingCentral MVP, CloudLink and cloud PBX.
Tom Wright · 10 Nov 2021
BIG UC NEWS From Microsoft, RingCentral and Zoom
Welcome to our weekly collection of the biggest stories making waves in the unified comms and collaboration space.
Marian McHugh · 24 Sept 2021
RingCentral Gets Gov Approval for UCaaS in India
RingCentral’s India Unified Licence opens compliant UCaaS, CCaaS, cloud phone, video and messaging for global buyers.
Tom Wright · 21 Sept 2021
Big UC News You May Have Missed
It’s that time of the week where we gather up the buzziest news from the UC&C industry.
Marian McHugh · 6 Aug 2021
RingCentral Revenue Rockets
RingCentral saw its revenue rocket 36 percent in Q2 as partnerships with the likes of Avaya, Atos and BT flourished.
Tom Wright · 4 Aug 2021
The UC Awards Are Back for 2021
The UC Awards return with new 2021 categories for UCaaS, CPaaS, AI and work from home products, and why vendors should apply.
Rebekah Carter · 30 Apr 2021