hi Digital Coach for Microsoft Teams Review: Learn About Microsoft Teams Through Visual Cues

hi is an intuitive learning app that helps you know more about Teams and other Microsoft tools in the context of work

Published: February 1, 2023

UC Today Team

hi is an intuitive learning app that helps you know more about Teams and other Microsoft tools in the context of work. It is powered by Italy-based software development company Digital Attitude, which leverages scientific research on human habits and neuroscience to drive digital transformation. Its core services include change management advisory, and in 2019, it built the habit-inspiring digital enabler called hi.

You can use hi to familiarise your workforce with various workplace technologies, from emerging collaboration tools to cybersecurity, meeting best practices, remote wellbeing, leadership, cloud optimisation, and more. hi also supports custom coaching clients that can be delivered to learners via contextualised nudges and the Teams app.

hi allows you to deliver learning content in two ways – through notifications containing nudges and tips and the hi Teams app. In other words, hi is natively designed for Teams integration and it is recommended that hi users have a Teams account to make the most of their investment. hi Digital Coach was launched at the same time as the primary platform and is currently in Version 2.1.4. Let us review it in detail.

Inside hi Digital Coach for Teams

The heart of the app is the hi learning dashboard. You can add and customise your active coaching plans from the dashboard with new materials, workflow configurations, calendars, etc. importantly, hi has a tailored coaching plan for Teams users which will take you through all of Teams’ unique features, communication capabilities, and use cases. Once you have downloaded and set up the hi dashboard with the necessary content, you can download its Teams app for interoperability.

Visit Microsoft AppSource and search for hi Digital Coach. The app is available as a free download so that you can get started right away.

Here are the key features to expect:

Tailored content for Microsoft users – As mentioned, hi has content specifically designed for Microsoft users, covering nearly every productivity tool like Teams, One Drive, Yammer, Outlook, OneNote, Forms, and Planner. hi also offers learning materials for Microsoft Power BI and SharePoint, and you can always customise the library with your content.
Contextualised tips – One of the biggest advantages of using hi is that it gives you contextualised and easy-to-understand tips through infographics. It has more than 100 infographics covering private chat, chat conversation optimisation, etc. Each topic is visually explained through screenshots, action points, and descriptions.
Prebuilt video content – hi provides you with learning materials in various formats, including microlearning videos called “video pills.” You can zero in on videos covering Teams settings, channel management, chat, meeting, and collaboration, or browse the entire video library.
The hi Knowledge Hub – The knowledge hub is where you will primarily interact with the hi Digital Coach app for Teams. When you open the app, Knowledge Hub appears as a tab on top of the app window. You can choose your learning topic, change the preferred language for content consumption, search for content assets, and more.
Written guides for common tasks – hi Digital Coach has a set of prebuilt written guides (or e-books) for the most common tasks performed in each Microsoft 365 product platform. For example, if you want to learn about Teams using hi, click on the Teams topic in the Knowledge Hub, scroll down to written guides and select a guide on chat, collaboration, or calls & meetings. There are over 20 extensive guides on Teams at the time of writing this review.
Tips and tricks with screenshots – Screenshots are a significant differentiator as they allow users at every level of digital literacy to understand the content and replicate the steps in their everyday workflows. You can view tips and tricks with embedded screenshots and download these infographics for future reference.
In-app content consumption – You can watch videos, read guides, and peruse contextualised tips directly on the hi Digital Coach app for Teams without switching platforms.
Content searchability – hi Digital Coach is equipped with a universal search feature. You can type a task, topic, or product name into the knowledge Hub to retrieve content quickly.