SWOOP Analytics is an Australian company that provides workforce analytics solutions for Microsoft Teams, Yammer, and Workplace by Facebook. Outside Australia, SWOOP has offices in the US, the UK and Europe, catering to notable clients like Nestle, New Zealand Post, and KFC, among others. Founded in 2015, the company has rapidly grown in the last few years, which has further helped to finetune its wide range of analytics products – including SWOOP for Teams, Yammer, Microsoft 365, Workplace, and SWOOP Personas.
In a nutshell, you can use SWOOP to understand how teams work, which is crucial when so many of us adapt to online work.
SWOOP’s primary function is to help you use the Microsoft Teams platform more efficiently. The tool creates a detailed, step-by-step analysis of team performances, so you can use these insights to draw inferences on how your teams work and where they might lag. At the same time, it helps identify problem areas within a group that might be responsible for low productivity. Armed with this information, you can take corrective actions and initiate efforts to bridge the gap.
Let’s now deep-dive into the key features of SWOOP Analytics.
Inside SWOOP Analytics for Microsoft Teams
To download the app, head to Microsoft AppSource and look for SWOOP Analytics. As it is a free app, you won’t need a pre-existing account to get started.
Over the years, SWOOP has benchmarked how organisations use Teams to work, revealing several areas of intervention. As Teams become increasingly feature-rich, tracking productivity and understanding the precise dynamics among the group members can be difficult. SWOOP provides the following features to address this:
- Provides productivity and collaboration insights – The most important step for bringing developmental changes is getting a clear view of the situation. SWOOP Analytics helps in understanding the kind of team you’re dealing with. It also indicates the type of relationship the members have within themselves and how it affects the team’s productivity. In addition, it suggests collaboration practices that could potentially be beneficial for the team as well as for the company. These insights can help teams reassess their operations and leverage the tools available in Microsoft Teams to enable optimum utilisation of all the members’ talent and skills.
- Initiates business unit adoption – SWOOP makes it easier to identify the members of your workforce currently using Teams. Once you have this information, you can coordinate between the various teams in your organisation and initiate the business unit-wise Teams adoption process. Additionally, the SWOOP Analytics integration locates the “influencer” roles among the workforce. That way, they can be rewarded for bringing teams together, performing collaborative tasks, and driving better productivity while ensuring ease of work.
- Enables identification of leaders – SWOOP tools let you zero in on the natural leaders in work tribes. Leadership skills are vital when driving collective team efforts, particularly in remote work settings. Once leaders or individuals with potential leadership skills are identified, they can be leveraged to motivate the rest of the workforce and increase the Teams efficiency.
- Helps in understanding Teams adoption through visualisations – Using SWOOP Analytics, you can investigate the minute details of team members in your particular company and how they use Microsoft Teams. The best-performing teams, once identified, will reveal best practices for adoption. On the other hand, the teams that are dormant or redundant can be archived. This is supported through rich data visualisations, charts, and dashboards.
Why the SWOOP Analytics App Makes a Difference
SWOOP Analytics for Microsoft Teams has the potential to bring massive growth within groups. It highlights easy-to-overlook aspects of team performance like the curiosity index, two-way relationship health, mention index, inter-team networks, etc. This helps you understand the role of Microsoft Teams in your organisation and the changes that can be implemented to improve the utilisation of the platform. Finally, it allows you to assess the collaboration capabilities of individual members and groups so you can build skills, aid in task completion, and strengthen relationships.
What We Think
SWOOP Analytics builds meaningful connections between team members and helps them bring their best to work. It offers a two-week free trial version, which gives you ample time to trial the app and examines its compatibility with your organisation. As Microsoft Teams adoption rates continue to skyrocket, the SWOOP Analytics integration perfectly complements Teams’ core functionalities and could transform teamwork for good.
Download the app here.
