What has been your business/work highlight or achievement of 2024?

Delivering insightful advisory services and actionable data to Techaisle clients.

Who do you think has had the most positive impact on the UC space in 2024 and why? 

UC vendors, service providers and channel partners.

What was your biggest business surprise in 2024?

I will be lying if I say that there were surprises. After being in the industry for over 40 years, nothing surprises me anymore.

What was the most useful business book/podcast you’ve read/listened to in 2024?

I do not read books anymore. There are many podcasts.

What’s the biggest challenge you and your team will face in 2025?

Continuing to deliver data-driven advisory and insights.

What technology will have the greatest impact on your business in 2025 and why?

Generative AI.