What has been your business/work highlight or achievement of 2024?

Launching Smarter Spaces Podcast.

Who do you think has had the most positive impact on the UC space in 2024 and why? 

The cliché answer would be AI but let’s go with software and hardware maturity.

What was your biggest business surprise in 2024?

2024 saw the largest shake-up of positions and job changes we have seen in a while.

What was the most useful business book/podcast you’ve read/listened to in 2024?

The Smarter Spaces Podcast of course.

What’s the biggest challenge you and your team will face in 2025?

Educating customers and partners in an ever-increasing noisy industry.

What technology will have the greatest impact on your business in 2025 and why?

Again everyone will say AI but there are some interesting things to watch like MDEP.